Patient Safety Officer - Mental Health Services

🧠 Be the expert in patient safety and clinical quality

📈 Drive change through strategy and innovation

👥 Collaborate with leaders across WSLHD

Lead patient safety strategy, drive clinical quality, educate teams, and influence system-wide improvement across WSLHD. Apply Now! ⭐

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 3  
Remuneration: $127,150 - $144,444 per annum
Hours Per Week: 38
Location: Cumberland Hospital, North Parramatta 

Where you'll be working
Cumberland Hospital, part of Western Sydney LHD, is NSW’s largest and Australia’s oldest mental health facility. Join a team leading the way in innovative, respectful and collaborative mental health care.

• Based at the historic Cumberland Hospital in Western Sydney
• Serving local and broader communities with primary to tertiary care
• Committed to professional growth through CORE Values
• Part of a major new Integrated Mental Health Complex at Westmead
• Driven by innovation, respect, empowerment, and quality care 

What you'll be doing 
Join WSLHD as a Patient Safety Officer and drive high-level leadership in patient safety and clinical quality. Champion strategies that enhance care, promote collaboration and lead improvements across complex systems. Responsibilities include:

• Leading investigations and analyse clinical safety trends
• Preparing detailed reports and drive risk mitigation
• Educating staff to foster a positive safety culture
• Collaborating with key stakeholders and clinicians
• Champion quality improvement and future innovation

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

1. Possess an undergraduate degree in health with significant recent clinical experience in a health care setting or equivalent work experience in complex health care settings relevant to clinical governance.
2. Demonstrated understanding of the principles of clinical governance, patient safety and clinical quality improvement, including incident management processes.
3. Demonstrated excellent leadership and interpersonal skills and ability to act as a professional adviser to senior clinicians and managers and proven capacity to foster shared objectives and manage multi- disciplinary groups.
4. Experience in leading or implementing patient safety systems in line with MoH Incident Management Policy including ims+ incident management system, and Serious Adverse Event Reports (SAER) and other investigations.
5. Demonstrated high level communication skills in interacting effectively with clinical staff, senior managers and external stakeholders, including effective written communication skills.
6. Demonstrated ability to innovate and to apply the principles of quality improvement, to develop and monitor improvement plans and support other clinicians participating in quality improvement projects.
7. Demonstrated skills in providing education to staff through a variety of methods and modalities.
8. Demonstrated ability to work autonomously and as a part of a multidisciplinary team managing competing priorities in a timely and efficient manner to ensure patient safety and clinical quality objectives are achieved.

Requisition ID: REQ589407  
Applications Close:  27^th July 2025

Need more information ?

• Find out more about applying for this position.
• Review the detailed   Position Description for insights into role requirements and criteria.   
• Explore the selection process, employment checks, outcomes and notifications. 
• For inquiries about the role, contact Benjamin Gross on 0417 250 855 / Benjamin.gross@health.nsw.gov.au