Patient Safety & Improvement Manager
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- Northern Sydney Local Health District
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- REQ630559 Requisition #
We are seeking a passionate and experienced leader to join our Patient Safety & Quality Unit as the Patient Safety & Improvement Manager. In this pivotal role, you will lead initiatives that drive clinical effectiveness, enhance patient safety, and support continuous improvement across RNSH. Your work will directly contribute to safer care, improved outcomes, and a culture of innovation and transparency. If you are ready to make a meaningful impact in healthcare, we would love to hear from you.
Employment Type: Temporary Full Time until 3 April 2026 (with the possibility of ongoing employment)
Position Classification: Health Manager Level 3
Remuneration: $2534.30 - $2879.00 per week
Hours Per Week: 38
Requisition ID: REQ630559
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work every day. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism
Where you'll be working
Patient Safety & Quality Unit, Royal North Shore Hospital
What you'll be doing
The Patient Safety & Improvement Manager will provide leadership across Royal North Shore Hospital (RNSH) to ensure that clinical effectiveness, patient safety and quality improvement are embedded at a health service level to assist the RNSH to provide high quality, cost effective safe patient care. Actively promotes support and embeds a culture of patient safety, high professional standards and a positive open reporting culture.
The Patient Safety & Improvement Manager provides leadership across RNSH to support the delivery of high-quality, safe, and cost-effective patient care. The role is responsible for guiding and empowering staff to implement initiatives that reduce patient harm and improve clinical outcomes. By fostering a culture of continuous improvement, innovation, and collaboration with local clinical teams, the Manager plays a key role in embedding patient safety and quality at all levels of the organisation.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria
- Relevant qualifications and/or experience in an acute health setting.
- Demonstrated understanding of Integrated Clinical Governance, encompassing patient safety, quality improvement, and complaint management, with experience participating in Serious Adverse Event Reviews (SAER), including Root Cause Analysis (RCA) and London Protocol methodologies.
- Demonstrated experience in the use of incident management and quality systems, with a strong background in quality improvement methodologies, project management, and the education of staff in quality improvement practices within healthcare settings.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Sally Elliott on sally.elliott1@health.nsw.gov.au or 9462 9330
The team enriching health in millions of ways every day.
Applications Close: 19 January 2026
Tentative Interview Date: Week of 12 February 2026