Operations Manager
Employment Type: Temporary Full Time until 27 November 2026
Position Classification: Health Manager Level 3
Remuneration: $132,236.00 - $150,222.00 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ650717
Location: The Albion Centre, Surry Hills
Applications close: Monday 13 April 2026
Specialist Trans and Gender Diverse Health Service, SESLHD 29 week maternity leave cover. There is an exciting opportunity to step into a leadership role within True Colours, SESLHD’s specialist Trans and Gender Diverse Health Service. This is a unique and rewarding position within a small, highly skilled, and passionate multidisciplinary team. The service works alongside incredible young people and their families, providing affirming, evidence based care in a space that is both ground breaking and evolving. The role offers the chance to contribute to innovative models of care, navigate complex and meaningful challenges, and support a team committed to improving health outcomes for trans and gender diverse communities. If you’re looking for a role that is professionally stimulating, socially impactful, and grounded in compassion and collaboration, this is a rare opportunity to make a real difference.
The Role
True Colours Clinic is a Trans and Gender Diverse (TGD) health service for people aged 16-25 and is one of the services developed to provide gender affirming care in NSW. True Colours is a holistic, multidisciplinary clinic and providing person centered, safe, quality, and inclusive gender affirming care and treatment to the TGD and gender questioning population aged 16-25 years of age. The clinic works alongside community and consumers to provide safe, affirming and affordable person-centered inclusive care. True Colours will provide a high-quality clinical service to clients/consumers and their families/carers to ensure optimal clinical outcomes.
This position works in a multidisciplinary team consisting of doctors, nurses and allied health to address the complex medical and psychosocial needs of clients, providing expert medical assessment and management of TGD and gender questioning young people.
Reporting to the Manager of the Manager of the Statewide and Clinical Support Service, SHBBV Services, the Operations Manager True Colours Clinic will provide leadership, operational and strategic management to the multidisciplinary team, coordinating the True Colours Clinic and providing governance and oversight.
Benefits:
• Up to 12 allocated days off each year in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport.
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.
Selection Criteria:
- Degree in relevant health related field or equivalent work experience or a combination of study and work experience.
- Demonstrated knowledge of the issues and needs of priority populations attending a youth trans health service.
- Demonstrated ability and relevant experience in supervision, leadership and management and ability to ensure appropriate clinical governance within multidisciplinary teams.
- Demonstrated ability to develop, maintain and sustain effective internal and external partnerships with a range of service providers.
- Demonstrated experience in analysis, coordination, implementation, and evaluation of strategic and operational planning.
- Demonstrated ability to work as part of a multi-disciplinary team and apply professional and ethical boundaries when dealing with complex situations
- Demonstrated high level written and verbal communication, interpersonal skills and the ability to identify key messages, issues and concerns when communicating with others.
Need more information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
For role related queries or questions contact Jennifer Thompson on Jennifer.Thompson2@health.nsw.gov.au
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.
Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-PaCH@health.nsw.gov.au and let us know.
Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.
Information For Applicants
- An eligibility list may be created for future vacancies
- Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
- Applicants will be assessed against the essential requirements and selection criteria contained within the position description
- Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases for all positions prior to offer
- We do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website
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