New Street Administration Officer Level 3 - Targeted

Employment Type: Temporary Part Time until May 2027
Position Classification: Administration Officer Level 3
Remuneration: $37.28 - $38.44 Per Hour + Super 
Hours Per Week: 20
Requisition ID: REQ695578
Location: Newcastle Community Health Service 
Closing Date: Thursday 08 October 2026

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
 

Bring your skills. Bring your empathy. Make a difference

Are you an organised, compassionate and professional administrator who enjoys being part of a team that supports people through challenging times?

You will join a multidisciplinary team of social workers, psychologists and counsellors, including both Aboriginal and non-Aboriginal staff. Together, we walk alongside people who have experienced, or are at risk of, violence, abuse and neglect - offering safety, support and trauma-informed care. We are proud of the work we do, and we know it takes a whole team to do it well. That’s where you come in.

This is an opportunity to contribute to meaningful work while being part of a supportive, multidisciplinary team.

About the role

As an Administration Officer, you will play an important role in supporting the day-to-day operation of the service and helping our team deliver high-quality, client-focused care.

Your responsibilities will include:

• Answering calls from clients, service providers and community members, providing a welcoming and respectful first point of contact.
• Supporting staff with rosters, meeting scheduling, minute taking and procurement.
• Assisting with the management of the facility, including contributing to WHS safety audits.
• Supporting data collection and administrative reporting requirements.
• Maintaining strict confidentiality and professionalism when dealing with sensitive information.
• Providing general administrative support to the multidisciplinary team.

The position reports to the Service Manager, Children and Young People Sexual Safety Services.

About you

We are looking for someone who combines strong organisational skills with genuine empathy and professionalism.

As you may be one of the first points of contact for clients and service providers, you will understand the importance of creating a welcoming, respectful and safe experience while confidently managing competing administrative priorities.

We value people who demonstrate:

• Excellent communication and interpersonal skills.
• Empathy, respect and a client-focused approach.
• Strong organisational and time-management skills.
• Reliability and attention to detail.
• The ability to remain calm and professional under pressure.
• A strong understanding of confidentiality and the importance of handling sensitive information appropriately.
• The ability to work effectively as part of a multidisciplinary team.

Knowledge of service-specific systems, policies and procedures can be developed on the job. What matters most is who you are; your communication skills, professionalism, reliability and ability to build trust.

You will have:

• A relevant administrative qualification and/or equivalent administrative experience.
• A current NSW driver licence and the ability to drive for work purposes.

Support and development

We understand that starting a new role can be a big step. You will receive a structured orientation and induction to support your transition into the service, including training in local systems, processes, policies and procedures.

You will also complete all mandatory and role-specific training requirements and receive regular supervision and support from your manager, with ongoing learning and development opportunities identified throughout your employment.

Your administrative skills will help create a safe, respectful and effective service for clients, families, community members and the professionals who support them.

Hours: 20 hours per week
Preferred days: Monday, Wednesday and Thursday
Flexibility: Working arrangements can be negotiated with the successful candidate.

 
What you'll be doing

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. 

An eligibility list will be created for future temporary part time vacancies.

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