Medical Imaging Administration Officer (A02) - Targeted

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 

About The Role:

• Hunter New England Imaging provides Medical Imaging Services (Radiology and Nuclear Medicine) as a part of Hunter New England Local Health District. The Greater Metropolitan Medical Imaging Administration Team provides high quality administrative support for our departments across Greater Newcastle and Lower Hunter hospitals.
  Successful candidates will join a friendly and diverse administration team, working across HNE Imaging sites in the Greater Newcastle and Lower Hunter regions.
• Our Administration Officers play a vital part in coordinating imaging appointments and liaising with Patients, Radiographers, Doctors, wards and other hospitals to ensure the successful completion of examinations. Within this role you will provide high quality and efficient reception and administrative/clerical service within Hunter New England Imaging (Radiology and Nuclear Medicine departments).
•  An average day will include greeting and assisting patients, performing data entry, answering telephone enquiries and scheduling appointments
• Positions are supported by an existing administration team and an on-boarding orientation and training plan will be conducted.
  
  
  

About You:

• Proven experience in providing exceptional administrative support and customer service within a Medical Imaging Department in a clinical setting.
• Strong ability to plan, prioritise, and organise work tasks effectively to meet objectives as directed by the Practice Manager.
• Meticulous attention to detail, ensuring a high level of accuracy when managing various computer systems and administrative processes.
• Excellent listening and questioning skills, applied to deliver outstanding customer service in a clinical environment.
• Demonstrated capability to work both independently and collaboratively within a team to consistently achieve quality service outcomes.
• Proficient in using electronic systems and software such as Patient Administration System (i.PM), Radiology Information System (RIS), Picture Archiving and Communication System (PACS), and other healthcare databases to support job functions.
• Flexible and adaptable to shifting priorities and service requirements, with a willingness to work across multiple sites within the Greater Newcastle Metropolitan Health Service’s Radiology and Nuclear Medicine departments.
• Holds a current NSW Drivers Licence.
  
  
  
  
  

Benefits: 

• At Hunter New England Local Health District (HNELHD), enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:
• Sustainable Healthcare: Together towards zero
• Proximity to shopping and other services
• ADO's each month (for full time employees)
• Salary packaging options
• Fitness Passport
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals
  
  

Additional Information:

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies along with Casual opportunities.

Need more information?

  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Stephen Beautement Stephen.beautement@health.nsw.gov.au

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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