Consumer and Community Engagement Manager (Health Mgr Lvl 2) - Perm PT
Requisition ID: REQ638890
Employment Type: Permanent Part Time, 24 hours per week
Remuneration: $57.62 - $67.98 per hour + 12% Superannuation + Salary Packaging
Location: SWSLHD District Wide Service
Applications close: 22/02/26
Contact: Kate Jesus - District Manager, Consumer & Community Engagement Unit on 0408 969 127 | Kate.jesus@health.nsw.gov.au
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
The Consumer and Community Engagement Manager leads efforts to embed consumer partnerships across SWSLHD, working closely with staff, consumers, and communities to co-design healthcare services. The role promotes person-centered care by enabling meaningful engagement and supports compliance with NSQHS Standard 2: Partnering with Consumers, contributing to improved patient outcomes and hospital accreditation.
Are You the Right Fit?
The ideal candidate will be a collaborative leader who is passionate about strengthening consumer partnerships across SWSLHD. They will champion the role of consumers as key partners in shaping health services and driving improved patient outcomes by creating meaningful opportunities for engagement, consultation, and shared decision‑making. With a strong commitment to clear communication and person‑centred care, they will ensure consumers remain informed, empowered, and actively involved in their healthcare experience, recognising that true partnership between patients and healthcare providers is essential to achieving the best health results.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
1. Relevant tertiary qualifications in health related field, community development or previous experience in consumer and community engagement and/or similar field.
2. Describe a specific initiative you led that involved engaging both staff and consumers to co-design or improve healthcare services. What was the outcome?
3. Provide an example of how you supported compliance with NSQHS Standard 2: Partnering with Consumers, including how you worked with staff and consumers to embed meaningful engagement.
4. Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
If you’d like more details, we’re here to help.
Position Information
Applicants will be assessed against the criteria in the Position Description.
How to Apply
Read our application guide and tips for improving your application.
Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au
We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Temporary visa holders
May be considered if no suitable citizen or permanent resident is found.
Vaccination Requirements
All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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