Clinical Support Officer / Ward Clerk
Remuneration: $66,027.58 - $68,085.50 per annum + 11.5% super + Salary packaging
Position Classification: Administrative Clinical Support Officer Level 3
Hours Per Week: Up to 38 - (24 hours as CSO & 16 hours as Administrative Officer Level 2)
Closing Date: Sunday 24th November 2024.
Armidale is the highest city in New South Wales with a full complement of the seasons. Set high on the beautiful Northern Tablelands and is known for its beautiful tree lined streets and magnificent autumn colours. The region offers diversity in outdoor activities such as bushwalking in the nearby World Heritage-listed national parks, which offer spectacular gorges and waterfalls in Australia. Armidale is an educational centre featuring a university and public and private schools, each providing a level of education comparable to any capital city in Australia.
The Armidale Hospital unit is a newly renovated, state-of-the-art, 5-bed Level 3 Close Observation Unit. This role requires strong critical thinking abilities, along with excellent interpersonal and communication skills, as you provide care to a culturally diverse referral community of 55,200.
About the role:
In the Close Observation Unit, you will be responsible for delivering high-quality customer service, ensuring accuracy in recording and filing paperwork, data entry, and reporting to departments such as HR, finance, purchasing, revenue, and specialty data. As needed and approved by the Nurse Unit Manager (NUM), you will manage ward/unit rosters, handle approved roster changes, and assist with recruitment efforts. Within the scope of the Clinical Support Officer (CSO), you will also help monitor, audit, and coordinate the purchasing of medical and non-medical supplies.
About you:
As the administration officer, you are expected to work both independently and collaboratively in a high-pressure, high-volume environment. Strong communication, listening, and questioning skills are essential, along with the confidence to communicate effectively and courteously with individuals at all levels. You will also need to demonstrate the ability to plan, prioritize, and organize tasks to meet work objectives efficiently.
How we will support you:
You will receive strong support from a full-time Nurse Unit Manager (NUM) and a dedicated Clinical Nurse Educator (CNE), who will guide you through your transition into the role. Additional training and assistance will be provided by the CSO team within the hospital. An Annual Performance Development Review will be conducted to discuss and address your educational needs, ensuring ongoing professional growth.
What we can offer you:
Hunter New England Local Health District (HNELHD) is a great place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry we provide a range of public health services to the Hunter, New England and Lower Mid North Coast. Being the largest employer in the region we can offer salary packaging options, educational opportunities and support from a broad network of health professionals. With CORE Values of Collaboration, Openness, Respect and Empowerment your professional life is provided every opportunity to succeed and develop in your chosen profession.
Working with HNE Health gives you access to a great range of benefits:
- Sustainable Healthcare: Together towards zero
- ADO's each month (for full time employees)
- 4 weeks annual leave (pro-rata for part time employees)
- Superannuation contributions
- Salary packaging options
- Fitness Passport
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals
Additional Information:
An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
- Click here for the CSO AO3 Position Description
- Click here for the Wark Clerk AO2 Position Description
- Find out more about applying for this position
For role related queries or questions contact Megan Hay on Megan.Hay@health.nsw.gov.au
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
HNE Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
