Clinical Support Officer - F2 Ward - Targeted

Location: John Hunter Hospital | Awabakal Land

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 


About The Role:

Are you highly organised, proactive, and passionate about supporting healthcare teams? Ward F2 at John Hunter Hospital is seeking a Clinical Support Officer to join our vibrant and dedicated team.

As the first point of contact on the ward, this frontline role is integral to ensuring smooth day-to-day operations. You’ll provide essential administrative support to our Nurses, Doctors, Allied Health professionals, Patient Support Officers, and work closely with the Nurse Unit Manager (NUM).

Key Responsibilities:

• Answering and directing ward phone enquiries
• Supporting patient movements including admissions, transfers, and discharges
• Preparing and managing patient charts and clinical documentation
• Ordering forms, stationery, and ward supplies
• Assisting with recruitment processes and onboarding of new staff
• Managing rosters using Health Roster and preparing salary and wage documentation
• Organising staff education updates and compliance records
• Coordinating the NUM's diary and scheduling meetings

Providing general administrative support as required


About You:

 Bring a positive, 'can do' attitude with a willingness to learn and adapt

• Work effectively both independently and as part of a collaborative team
• Demonstrate strong attention to detail and accuracy in all tasks
• Understand and uphold patient and staff confidentiality at all times
• Manage time efficiently and meet deadlines in a busy clinical environment
• Be open to taking direction and following established procedures
• Be required to complete online training modules via My Health Learning

Receive on-the-job training and support from an experienced Clinical Support Officer

Additional Information:

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies
Job share / part time arrangements will be considered.

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Sonya Benson on Sonya.Benson@health.nsw.gov.au

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
 
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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