Client Liaison Coordinator - PFT - Malabar
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- Justice Health and Forensic Mental Health Network
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- REQ638518 Requisition #
Employment Type: Permanent Full Time
Position Classification: Health Mgr Lvl 1
Remuneration: $87,813 - $116,824 p.a. + super
Location: Malabar
Requisition ID: REQ638518
Position Title: Client Liaison Coordinator - PFT - Malabar
Just the place to grow your career and be part of a valued team delivering care where it's needed most!
If you're passionate about delivering healthcare with the greatest impact, then come and join us at Justice Health NSW. Be part of a supportive environment, where you can apply your skills to address complex healthcare needs while broadening your treatment capabilities to maximise patient outcomes.
Justice Health NSW is a challenging yet rewarding place to take your career even further. With industry-leading safety standards, you can focus on doing your best work alongside skilled colleagues while gaining job training to progress your career.
The Role
The Client Liaison Coordinator is responsible for the coordination of patient and consumer feedback and complaint management processes across the Justice Health and Forensic Mental Health Network (Justice Health NSW). The role ensures that complaints, enquiries, and compliments are managed in accordance with NSW Health policy, supporting transparency, accountability, and continuous improvement in patient care and service delivery. The Client Liaison Coordinator (CLC) functions as the central point for coordinating all externally received complaints, enquiries, and compliments for the organisation.
Salary & Benefits
Your salary of $87,813 - $116,824 + super and leave loading is just the beginning. You’ll also have access to:
- Free on-site parking to minimise your commute time.
- Access to salary packaging benefits.
- Fitness passport (if you’re eligible)
- Fantastic training & education opportunities available
Diversity & Inclusivity
We are an equal-opportunity employer. We employ all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability.
If you need assistance with your application, please do not hesitate to reach out to our recruitment team on JHFMHN-Recruitment@health.nsw.gov.au
Ready to Apply?
The first step is to submit your resume and answers to the following targeted questions:
How do you manage competing priorities while meeting KPIs and maintaining attention to detail?This role works within NSW Health complaints policies and business rules. How do you ensure your work consistently aligns with complaint policies and business rules.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Renee Mcclelland on Renee.Mcclelland@health.nsw.gov.au
Applications Close: Wednesday 25 February 2026, 11:59pm
