Business Analyst (Health Manager Lvl 3) - Electronic Referral Project - Temp FT
Requisition ID: REQ638970
Employment Type: Temporary Full Time, working 38 hours per week until November 2026
Remuneration: $2,534.29 - $2,878.99 per week + 12% Superannuation + Salary Packaging + Flexible Working (subject to approval)
Location: SWSLHD District Wide - Based at District - Liverpool (Eastern Campus)
Applications close: 22/02/2026
Contact: David Wong - Outpatient Program Manager on 0475 976 625 | David.Wong4@health.nsw.gov.au
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
The Business Analyst will be part of a dynamic and innovative team, delivering a transformational project to improve referral information and processes using a contemporary digital platform. You will be working with outpatient services and clinic staff across South Western Sydney Local Health District. You will be part of the eReferral project team, and will have support from the Project Manager, Change Manager, Digital Health PMO and other networks.
Are You the Right Fit?
The ideal candidate will excel at capturing business requirements and transforming them into improved workflow processes that support effective project delivery. They will contribute across the full project life cycle-engaging stakeholders through workshops and reviews, conducting research to embed best‑practice models, and performing options analyses and impact assessments to guide seamless change. With strong skills in analysing current‑state workflows, supporting design activities, developing technical specifications, and collaborating with clinicians, ICT teams and vendors, they will play a key role in shaping future‑state solutions. The candidate will also assist with comprehensive testing, develop and deliver high‑quality training materials, support end‑user education, and actively participate in system demonstrations. Additionally, they will support go‑live activities, rollout, and post‑implementation reviews to ensure smooth transitions and continuous improvement.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
1. Demonstrated experience as a business analyst within a large public health or hospital organisation or extensive clinical experience in hospital environment.
2. Demonstrated experience in conducting business process redesign, documentation of workflow, data flow analysis diagrams, and ability to manage risks and issues within a project.
3. Demonstrated strong negotiation skills and ability to work in multidisciplinary teams and key stakeholders both internal and external to the organisation to achieve desired outcomes.
4. Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
If you’d like more details, we’re here to help.
Position Information
Applicants will be assessed against the criteria in the Position Description.
How to Apply
Read our application guide and tips for improving your application.
Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au
We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Temporary visa holders
May be considered if no suitable citizen or permanent resident is found.
Vaccination Requirements
All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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