Billing Liaison Officer - Port Macquarie
Employment Type: Permanent Full Time
Position Classification: Admin Officer Level 5
Remuneration: $76,125.92 - $77,852.51
Hours Per Week: 38
Requisition ID: REQ597545
Advertising Closes: 2 September 2025
Employment with Mid North Coast LHD requires candidates to hold a valid authority to work in Australia (Aust Work Rights Visa).
About the Role
The Billing Liaison Officer ensures the efficient and effective revenue collection for patient services for the Local Health District and is responsible for supporting resolution of billing requests from HealthShare NSW and within the Local Health District (LHD). This role coordinates escalations and solutions and addresses various issues that arise.
Support troubleshooting, error corrections and update of missing billing data and liaise with frontline staff for input and confirmation as appropriate for resolution. Review and action miscellaneous revenue reports to capture potential missed revenue and act as an internal liaison within the LHD to support general billing and revenue related queries. Build strong relationships with internal and external stakeholders to provide advice and resolve issues in accordance with policies and procedures.
About You
You will need to have demonstrated knowledge and capacity in providing administrative support at a senior level as well as demonstrated high level computer skills including experience with Microsoft Office Suite such as Word, Excel, Outlook & Teams. Proven high level organisation skills including the ability to effectively problem solve, show initiative and prioritise workload while maintaining a high attention to detail.
Mid North Coast Local Health District is committed to building a diverse workforce that reflects and understands the community we serve. We are dedicated to fostering an inclusive workplace culture where everyone feels respected, valued and that they belong. As an equal opportunity employer, we welcome applications from candidates of all cultures, backgrounds, abilities, and experiences.
We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact our Diversity, Equity & Inclusion Manager.
This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category B positions prior to offer.
All new employees must agree to comply with the requirements outlined under the General questions section at Occupational assessment screening and vaccination - FAQ
Salary will be accordance with NSW Health State Awards for the advertised classification/s. These awards are available at http://www.health.nsw.gov.au/careers/conditions/pages/default.aspx.
Are you interested in moving to the Mid North Coast? Learn more at The Welcome Experience. A free service supporting businesses, essential workers and their families who are considering moving or have made the move to regional NSW.
A TALENT POOL MAY BE CREATED FOR FUTURE ROLES AND WILL REMAIN VALID FOR 18 MONTHS.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Kylie Johnson on Kylie.Johnson1@health.nsw.gov.au
For Diversity, Equity & Inclusion enquiries, please contact the District Manager - MNCLHD-Inclusion@health.nsw.gov.au
'Get to know our Health District' - MNCLHD
Code of Ethics and Conduct for NSW Government Sector Employees
Mid North Coast LHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards
