Administration Officer Level 3 - Mental Health Services

• Support world-class mental health care in Western Sydney

• Join NSW’s largest and Australia’s oldest mental health facility

• Grow your career in a collaborative, values-driven environment

Manage, coordinate and deliver exceptional administrative support within a leading Mental Health Service at Cumberland Hospital.

Employment Type: Permanent Full Time 
Position Classification: Administration Officer Level 3  
Remuneration: $71,072.43 - $73,287.41 per annum 
Hours Per Week: 38
Location: Cumberland Hospital, North Parramatta

Where you'll be working
Be part of the Mental Health Services team at Cumberland Hospital, a cornerstone of the Western Sydney Local Health District (WSLHD). This historic site is home to innovation and compassion, serving diverse communities across Western Sydney and beyond. You’ll join a supportive and forward-thinking team driven by respect, empowerment, and excellence in mental health care.

• Based at the historic Cumberland Hospital, part of a major new Integrated Mental Health Complex at Westmead

• NSW’s largest and Australia’s oldest mental health facility

• Delivering services from community to tertiary care levels

• Guided by WSLHD’s CORE values – Collaboration, Openness, Respect, Empowerment

• Committed to continuous learning, wellbeing and professional growth

What you'll be doing 
As an Administration Officer Level 3, you’ll provide high-level administrative and clerical support to clinical teams and consumers within a community mental health setting. Your strong organisational, communication and technology skills will help ensure the smooth delivery of critical mental health services.

• Deliver professional reception and customer service to clients, carers and staff

• Manage correspondence, schedules, meeting coordination and document preparation

• Maintain records and data in accordance with NSW Health and State Records standards

• Coordinate rostering, timesheets, and payroll entries accurately and efficiently

• Use advanced Microsoft Office skills to produce professional reports, presentations and materials

Ready to make a difference?

If you’re an organised, proactive and compassionate professional who thrives in a dynamic environment, join us in supporting better mental health outcomes for our community. Apply now to start your next chapter with NSW Health – Western Sydney Local Health District and be part of something truly meaningful.

How to Apply 
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

1. Relevant qualifications in business, office administration and/or equivalent experience in similar office/administrative/customer service/reception roles.

2. Demonstrated high level and effective interpersonal skills, with good oral and written communication and the ability to confidently and courteously communicate with a wide range and variety of individuals and organisations both internally and externally.

3. High level customer service skills, with a demonstrated commitment to providing high quality service and maintaining confidentiality and privacy.

4. Demonstrated good computer literacy with Microsoft office suite products, including proficiency in Outlook, Word, Excel and PowerPoint as well as experience in the use of computer hardware, various electronic administration systems and databases.

5. Demonstrated excellent administrative and organisation skills with strong accuracy and attention to detail.

6. Demonstrated good ability to plan, prioritise and organise a wide range of administrative tasks in a high volume work environment and display time management and problem solving skills to meet deadlines.

7. Demonstrated ability to be flexible and adaptable, use initiative and work effectively without supervision as well as in collaboration with other staff members contributing to a well-functioning team.

8. Current NSW Driver's License – P2 acceptable

    

Requisition ID:  REQ651464
Applications Close: 6th April 2026

Need more information ?

• Find out more about applying for this position.

• Review the detailed  Position Description for insights into role requirements and criteria.   

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Arpita Khristi on Arpita.Khristi@health.nsw.gov.au