Administration Manager - Targeted

Employment Type: Temporary Full Time until January 2027
Position Classification: Administration Officer Level 4
Remuneration: $75,176.8 - $76,897.65 Per Annum + Superannuation + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ672316
Location: Tamworth Hospital
Closing Date: Sunday 12 July 2026
 

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 

Lead a dedicated administration team supporting exceptional cancer care while making a meaningful difference to patients and their families.

The North West Cancer Centre at Tamworth Hospital is a purpose-built, integrated cancer centre providing radiation oncology, medical oncology and haematology services to communities across the northern half of Hunter New England Local Health District. Since opening in 2013, the Centre has delivered high-quality, patient-centred care through a collaborative multidisciplinary team committed to supporting patients throughout their cancer journey.

As the Administration Team Leader, you'll play a key role in ensuring our outpatient clinics and infusion lounge operate efficiently, leading a skilled administration team that supports clinicians in delivering outstanding care.

About the role

This is a varied and rewarding leadership opportunity where no two days are the same. Reporting to the Operations Manager, you'll oversee the day-to-day operations of the administration team while fostering a positive, patient-focused culture.

Your responsibilities will include:

• Leading, mentoring and supporting a team of approximately 10 FTE Administration Officers.
• Coordinating staff rosters, allocating workloads and managing daily workflow.
• Providing guidance and operational support to the administration team on outpatient clinic processes.
• Working collaboratively with clinical managers and multidisciplinary teams across the Centre.
• Overseeing billing procedures and ensuring compliance with relevant policies and processes.
• Promoting continuous improvement and maintaining high standards of customer service and administrative excellence.
• Supporting a professional, caring and efficient patient experience aligned with NSW Health's Excellence Framework.

About you

We're looking for a confident and compassionate leader who thrives in a fast-paced healthcare environment and is committed to supporting both patients and staff.

You'll bring:

• Proven leadership skills with the ability to motivate, coach and develop a high-performing team.
• Excellent organisational skills and the ability to manage competing priorities.
• Resilience and professionalism when working with cancer patients, their families and carers.
• Outstanding communication and interpersonal skills, with a respectful and collaborative approach.
• A strong commitment to customer service and patient-centred care.
• The ability to adapt quickly while maintaining accuracy and efficiency in a busy clinical environment.

What you'll love about this role

Lead a team that makes a real difference
Guide and support a dedicated administration team that plays an essential role in delivering high-quality cancer care to regional communities.

Develop your leadership career
Access comprehensive orientation, ongoing support from your Operations Manager and a wide range of NSW Health leadership and management development opportunities.

Join a collaborative and supportive workplace
Work alongside experienced clinicians and administration professionals who are passionate about delivering compassionate, patient-centred care and supporting one another every step of the way.

Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packaging options
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
• Fitness Passport for you and your family
  
   

What you'll be doing

Information for Applicants:

“This is a targeted recruitment under Rule 26 of the Government Sector Employment (General) Rules 2014 where only Aboriginal or Torres Strait Islander people are considered eligible to apply for this role.” 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.