WSLHD Seniors Assessment Services Scheduler
- Coordinate appointments that support older people to access care.
- Join a collaborative multidisciplinary community health team.
- Build your career with one of NSW's leading health services.
Manage appointment scheduling, coordinate referrals and support timely access to aged care assessment services that make a real difference.
Employment Type: Temporary Full Time and Temporary Part Time (up to 29 June 2029)
Position Classification: Administration Officer Level 3
Remuneration: $73,915.12 - $76,218.80 per annum (pro rata for part time hours)
Hours Per Week: up to 38 (Job Share may be considered for part time hours)
Location: Westmead Hospital
Where you'll be working
The Seniors Assessment Service (SAS) at Westmead plays a vital role in helping older people access the care and support they need to maintain their health, independence and wellbeing. As part of a dedicated multidisciplinary team, you'll work in a collaborative and supportive environment where your organisational skills directly contribute to delivering high-quality, person-centred care across community and hospital settings.
Be part of a respected service supporting older people across Western Sydney.
Work alongside experienced clinicians and multidisciplinary healthcare professionals.
Enjoy a collaborative, inclusive and supportive team culture.
Contribute to improving access to aged care and residential care services.
Access opportunities for ongoing learning, development and career progression within NSW Health.
What you'll be doing
As the Administration Officer – Appointment Scheduler, you will coordinate appointments and referrals that enable older people to receive timely aged care assessments. You'll manage waiting lists, booking systems and key administrative processes while working closely with clinicians, My Aged Care and other healthcare providers to ensure seamless service delivery.
In your role you will be required to:
Coordinate assessment appointments and manage complex waiting lists across community and hospital settings.
Maintain accurate booking, referral and patient information within My Aged Care, eMR and local electronic systems.
Liaise with My Aged Care, clinicians and multidisciplinary teams to support timely assessment services.
Respond to client enquiries and provide professional administrative support throughout the assessment process.
Contribute to quality improvement initiatives while maintaining compliance with NSW Health policies, procedures and person-centred care principles.
Ready to make a difference?
If you're an organised, customer-focused administrator who thrives in a fast-paced environment and enjoys making a meaningful difference, we'd love to hear from you.
Apply today and help improve access to essential aged care services while building a rewarding career with NSW Health.
How to Apply
Apply online by submitting your resume, and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Essential:
Employment Checks: National Police Check, Aged Care Check & Working with Children
Selection Criteria:
Understanding of, and/or experience in, the health sector and aged care service.
Previous experience in waiting list management and booking systems.
Demonstrated ability to manage conflicting demands and priorities.
Demonstrated high level written, verbal and interpersonal communication skills.
Demonstrated efficient computer skills with the ability to learn and use electronic reporting systems.
Sound organisational and problem-solving skills, with an ability to provide support across multiple teams.
Ability to work independently as well as effectively in a collaborative team environment.
Join a team where your contribution makes a real difference to patient care. Apply now and help us deliver exceptional experiences across Western Sydney.
Requisition ID: REQ668763
Applications Close: 9th August 2026
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Dianna Kubrak| dianna.kubrak@health.nsw.gov.au | 0437 612 805 • Helen Squire Helen.Squire@health.nsw.gov.au | 0438 320 879
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: In accordance with NSW Health policy, priority will be given to Australian citizens and permanent residents. A person who is not an Australian citizen or permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or the advertised position.
#S-DNI
