Workspace Support Senior Technical Specialist

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IT Support & Administration
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Illawarra Shoalhaven Local Health District
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REQ641760 Requisition #

 

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

 

$118,191 - $137,078 per annum + 12% super & salary packaging | Permanent Full-Time | Shoalhaven Memorial Hospital (SMH) | REQ641760 | Grade: Computer Manager Grade 1 | Applications close: 8 March 2026

 

Join us in shaping healthier futures. Together we can do more.

 

The Workspace Support Senior Technical Specialist is responsible for the provision of a range of customer services to support the efficient and effective operation of the workspace environment, core and relevant office business applications and other related ICT infrastructure. The position involves onsite and remote support across ISLHD, including at a range of hospital and community health sites.

 

The Workspace Support Senior Technical Specialist will provide support with installation, configuration and provide resolution for tickets that are logged via the Statewide Service Desk for the Local Health District (LHD) workspace environment. This may include the management of services provided by external organisations either onsite, in the cloud or from other locations. The position will also contribute to the governance and decision making of workspace support services and contribute to the broader ISLHD Digital Health team.

 

This position will formally report to the Executive Director, Digital Health (EDDH). The role will operate within the shared service model delivered by the SESLHD Workspace Team and will have a functional reporting line to the Southern Workspace Team Lead for day-to-day operational activities.

 

For more information and to view the position classification, see the Position Description here.

 

A little about us.

 

 

 

Shoalhaven Memorial Hospital is the main referral hospital for the Shoalhaven region, providing emergency care, medical, surgical and orthopaedic services. The hospital has an Intensive Care Unit focusing on high dependency and coronary patients, Children’s Ward and Maternity Unit, as well as a purpose-built regional Cancer Care Centre.

 

The hospital is currently undergoing a significant $440M redevelopment that will redefine how healthcare is delivered within the Region. Once complete in mid-2026, the new seven-storey Acute Services Building and refurbishments on the current hospital site will bring a focus on career development. allowing you to grow your career, acquire new skills and advance professionally as the hospital continues to develop. There has never been a better time to join the progressive and expanding team in the Shoalhaven providing the highest standard of care to the Shoalhaven community.

 

To find out more about the redevelopment, visit our website or watch the flythrough of the new hospital here.

 

There are many benefits of living and working in the Shoalhaven. The region is home to some of Australia’s most beautiful beaches, waterways and National Parks - with Jervis Bay and Kangaroo Valley only a short, 20-minute drive away – and is also host to many annual food and arts festivals and events.

 

Benefits of working with ISLHD.

 

We understand that balancing career aspirations with the demand of the everyday, as well as maintaining a healthy work-life balance, can be a challenge. To help with this, we offer a range of benefits which include:

 

-          Allocated Days Off (ADO) - once a month take a paid day off (eligible full-time employees)

-          Salary packaging - less tax and more take-home pay

-          Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary (eligible full-time employees)

-          Fitness Passport - discounted gym membership that both you and your family can enjoy (eligible employees)

-          Employee Assistance Program (EAP) - free confidential and professional assistance for staff and their families

-          Career progression, professional development and secondment opportunities

 

 

Apply now by reading the Position Description, then, using our online portal, submit a resume and answer the selection criteria within the application. In addition, please note you must have the following essential requirements:

 

-          Applicable vaccination requirements for a Category B role.

-          Current driver’s licence with a willingness to travel in accordance with the demands of the position.

-          Relevant tertiary qualifications and/or relevant experience in a large, complex organisation.

 

 

ISLHD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

ISLHD is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and wellbeing of children and young people, actively working to protect them from harm and abuse.

 

Need more information or help applying?

 

-          Visit the ISLHD website for application tips, to learn more about ISLHD and other important application information.

-          Visit the Stepping Up website here. Stepping Up supports Aboriginal people to navigate the recruitment process and find a career or employment in NSW Health.

-          Visit The Welcome Experience website here. The Welcome Experience is a free service supporting essential workers (and their families) who are considering applying for or have accepted a job in regional NSW.

-          Follow us on social media: Facebook, Instagram, LinkedIn and YouTube.

-          For role-related queries or help applying, contact Matt Flood at ISLHD-OfficeoftheCIO@health.nsw.gov.au

 

ISLHD acknowledges that our health district is located on the unceded lands of the Aboriginal people who are the Traditional Custodians of the NSW South Coast.

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