Workspace Support Senior Technical Officer

Are you ready to join us?
 
We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:

1. Tell us about your experience working in a large, complex ICT environment. What did that look like in terms of scale, and how did you manage the challenges that come with supporting a diverse user base across multiple sites or teams?
2. Can you describe a time you owned a complex technical problem within a desktop environment. How did you approach it, and what was the outcome?
3. Tell us about a time you balanced competing priorities while delivering client-focused solutions. How did you tailor your approach to different users, and support your team at the same time?
4. Describe a significant incident or problem you managed. How did you apply IT service management processes (incident, change, risk, etc.) and what was the result?
5. Tell us about a time you identified an opportunity to improve a service or process. What did you do, how did you implement the change, and how did you measure whether it worked?

Need more information? 

1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position

For role related queries or questions contact Matthew Flood on matthew.flood@health.nsw.gov.au

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.


Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-District@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. 


Information for applicants:

• An eligibility list may be created for future vacancies.
• If you have relevant qualifications or experience, please include any supporting documents with your application.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website