Telephonist / Receptionist
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- Demonstrated ability to focus on the customer by interpreting their needs through well-developed listening, and questioning skills
- Well-developed ability to effectively communicate with a broad range of customers using sensitivity to identify and meet the needs of individuals
- Demonstrated ability to achieve work outcomes and provide quality service in a time constrained environment
- Demonstrated ability to work as part of a team to achieve quality patient/service outcomes
- Well-developed ability to plan, prioritise and organise own work taking into account the impact on others to achieve results
- Ability to use a wide range of computer hardware, software and electronic systems to complete work activities
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For role related queries or questions contact Vickie Taylor on Vickie.Taylor@health.nsw.gov.au
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