Team Lead for Village Connect - Karitane
NEW POSITION AVAILABLE: Team Lead for Village Connect
POSITION TITLE: Team Leader – Village Connect
DEPARTMENT: Community Programs
OPERATIONAL BASE: Campbelltown/Carramar (travel across SWS required)
CLASSIFICATION: HSM level 2
STATUS: 16hrs P/W. Contract end: June 30, 2026 (with potential for extension)
VACCINATION CATEGORY: A
RESPONSIBLE TO: Program Lead Systems Navigator
Current class C licence required
Please note, Village Connect are also advertising for a Community and Family connector role and Father inclusion role and will be accepting applications for those who would like to apply for two roles, increasing hpw, see below.
ABOUT VILLAGE CONNECT
Village Connect is a pilot project funded by DCJ, under the Investment Approach for Social Impact Strategy (IAFSIS). Karitane, Uniting and Sonder, provide holistic, wrap around supports to people pregnant or parenting, living in SWS with a child in the first 2000 days.
Our priority is to meet parents where they are on their parenting journey in a judgement free and flexible manner. Trust building for sustained engagement is a priority for our entire team.
The Village Connect Team Lead will work alongside our current Team Leader (of supports for parents 25y and younger) to provide oversight of the clinical flow of families into and through the stepped care programs provided. The primary function is to support the Program Lead with the day-to-day operational management and coordination of services. This includes triaging and allocating referrals, escalating complex cases, providing leadership and support to the Village Connect team (for parents over the age of 25years), managing the waitlist in partnership with the consortium and assisting staff with family management plans. The TL will support, mentor and coach a multidisciplinary team.
ABOUT YOU
You will be a passionate about coaching, mentoring and supporting staff in a tailored way, building on their strengths and goals. The values of collaboration of partnership will be evident in your work and your approaches. You are agile and flexible in your thinking and outputs and can move the team through consultative change for the benefit of client outcomes. You will be passionate about embedding and combing client voices and data to demonstrate outcomes.
ESSENTIAL CRITERIA: (Each criteria below must be addressed in your cover letter)
• Qualifications in Early Childhood Nursing/ Health Education/Social Work / Allied Health or other relevant health/ community services certificate/degree.
• Demonstrated experience supporting staff to work with children and families within a partnership and strengths-based framework to achieve agreed family goals and outcomes.
• Understanding of the service system and ability to work collaboratively with partner organisations.
• Demonstrated ability and experience providing leadership to a team and working with a multidisciplinary team.
• Experience working with families from diverse backgrounds including CALD, Aboriginal and Torres Strait Islander, socially or geographically isolated families, people with a disability, those gender diverse and families of all different makeup.
• Demonstrated highly developed interpersonal, organisational and communication skills both written and verbal.
• Experience with computer applications, Microsoft suite, excel, databases and data and narrative reporting
• Knowledge of the first 2000 days framework and importance of early intervention
RESPONSIBILITIES
Karitane programs provide safe, effective, evidence-based quality care consistent with the Karitane vision and values, and adhere to the Professional and NSW Health code of conduct. Key responsibilities include:
• Coordinate and deliver the Village Connect supports under the Agreement.
• Provide leadership and support to the implementation of the Village Connect supports.
• Work directly with families and staff to ensure safe effective care for families .
• Coordinate referrals and case allocation to facilitate timely and appropriate access to care.
• Support team members to understand the vision, values and direction of the organisation and translate them so the team understands how they relate to their everyday practice.
• Ensure that the planning process and services provided are delivered in an effective and culturally informed way to maximise outcomes for families.
• Support and contribute to the outreach component of Village Connect in forming and developing strong partnerships, embedding Village Connect in the community.
• Represent the agency at external inter-agency and key stakeholder meetings as required.
• Participate in service reviews/ evaluations as required.
• Identify gaps in service delivery / policy and work to improve team outcomes.
• Support the Community Programs Manager and Program Lead System Navigator as required
• Ensure that all data is accurately collected and stored appropriately. Utilise the nominated Data portal to record outputs, demographics, and outcomes.
• Contribute to the development of a shared governance framework, policies and procedures
• Other tasks as requested for the benefit of families in Southwest Sydney accessing Village Connect
Village Connect is growing — and so is our impact, because every parent deserves a Village
We’re expanding our supports for parents of all ages across South Western Sydney, and we’re looking for passionate people to join us in shaping stronger, more connected communities.
As part of our growth, we’re excited to be advertising 3 new roles, including:
• Health Education Officers (2 days each) – including a dedicated Father Engagement position
• A Community and Family Connector (3 days) to strengthen partnerships and support seamless, wraparound care in the community
• A Part-Time Team Leader to guide and support this growing team
This team will work seamlessly with the existing Village Connect Team, so that parents accessing our service feel they are all a part of the Village we have created.
These contracts are until June 30, 2026 with potential for extension. Want to apply, but worried about the short contract – give us a call so we can have a chat!
Flexible options available: Applicants can express interest in combination roles to increase hours across the week but each role will be recruited separately. So your cover letter must reflect criteria from both roles descriptions
If you’re passionate about community connection, early intervention, culturally responsive care, and making a real difference for families—we’d love to hear from you.
Call Jo Ubilla for more information : 0448 145 187
Email Cover Letter and Resume to : jo.ubilla@health.nsw.gov.au
Applications must be received by: COB 15th April 2026.
Please also note that if you do not meet all criteria, but you are looking for career change or advancement we would still like to hear from you.
