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Management - Patient Support Services
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Western Sydney Local Health District
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REQ623758 Requisition #

✨ Lead frontline services ensuring a safe, hygienic hospital environment
✨ Build strong and positive team culture delivering quality patient support
✨ Drive performance, service excellence and workplace safety

 

Create, lead and support essential hospital services that directly improve patient and staff experience through strong supervision and operational excellence. 

 

Employment Type: Permanent Full Time
Position Classification: General Administration Staff Grade 5
Remuneration: $ 75,082.87 per annum
Hours Per Week: 38
Location:  Blacktown & Mount Druitt Hospitals 

  

Where you'll be working
You will be part of the General Services team at Blacktown & Mount Druitt Hospitals, supporting a values-led culture committed to service excellence and positive patient outcomes. Join a supportive, inclusive and collaborative workplace where your leadership makes a visible difference every day.

  • Work across two major hospitals providing critical support to patients and staff

  • Professional, team-focused environment promoting accountability and innovation

  • A culture built on respect, safety and customer service

  • A workplace that values growth, continuous improvement and staff development

  • Meaningful work that enhances patient care and service delivery

 

What you'll be doing 
In this key leadership position, you will supervise and support frontline General Services staff delivering cleaning, linen, waste and patient support services across both facilities. You will ensure that services are delivered safely, efficiently and to a high standard while fostering a strong performance and customer-focused culture.

  • Manage daily allocation of work and oversee service delivery standards

  • Monitor and manage use of cleaning supplies, reducing waste and improving efficiency

  • Support, coach and develop staff performance, providing training and feedback

  • Lead safe work practices, investigate incidents and champion a safety-first culture

  • Develop rosters, update payroll and support accurate workforce planning

 

Ready to make a difference?

Join a workplace that empowers you to lead, innovate and positively impact the experience of patients, visitors and hospital teams. Apply now and help shape a high-performing service culture supporting NSW Health’s commitment to better care for Western Sydney.

 

 

How to Apply 
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.   

  

Requisition ID:  REQ623758
Applications Close:  4th December 2025

 

Please be aware that due to the Christmas / New Year period, there may be a delay in the progress of your application.  The convenor of this position may not be in contact with you until the new year if you are successful in obtaining an interview.


Need more information ?

 

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. 

 

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations.  For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

 

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. 

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