St George and Sutherland Hospitals eMR training and support officer, HSM2, F/T role
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- South Eastern Sydney Local Health District
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- REQ647309 Requisition #
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $114,251 - $134,809 per annum plus Superannuation
Hours Per Week: 38
Requisition ID: REQ647309
Application Close: 22 April 2026
REQ647309 - St George and Sutherland Hospitals eMR training and support officer, HSM2, F/T role
The Role
The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional Care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.
The incumbent of the position is primarily responsible for:
- The incumbent of the position is primarily responsible for:
- Conducting end user training for all new staff including agency and locum staff at St George and Sutherland Hospitals.
- Providing ongoing support to eMR users. This includes assessing capabilities by testing competency, providing remedial training where required, and troubleshooting where erroneous use of the eMR has resulted in incidents or excessive data errors and the provision of refresher training.
- Provide support and training as new functionality is introduced.
- Develop learning resources to aid the learning process.
Benefits
- Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
- Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
- Discounted gym memberships with a Fitness Passport.
- Employee Assistance Program (EAP) for employees and family members.
- Discounted Private Health Insurance.
Selection Criteria
- Clinical experience and/or a high level knowledge of clinical work flows in the hospital setting.
- Certificate IV in Workplace Training and Assessment, qualifications in a Health Related Field or equivalent demonstrated experience with high level skills in facilitating adult learning processes
- Prior experience in using electronic medical record systems with an understanding of and commitment to its benefits. Prior experience with Cerner eMR or an electronic medication management system would be an asset.
- Demonstrated problem solving skills and experience in planning, developing, facilitating, delivering and evaluating education and training programs
- Proven interpersonal and negotiation skills, a commitment to excellent customer service and the ability to work both autonomously and as part of a multidisciplinary training and project team.
- Excellent verbal communication skills with demonstrated experience in presenting to and engaging with a range of healthcare professionals, administrative staff and other key stakeholders.
- Excellent written communication skills and computer skills with experience in developing training and user support materials, including user manuals, quick reference guides, information sheets, training manuals/guides, and training assessments
- Current unrestricted Australian drivers licence (P2 Licence Acceptable) and willingness and ability to travel to facilities within South Eastern Sydney Local Health District in accordance with position responsibilities
Need more information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
For role related queries or questions, please contact Mervat Dawoud via email at Mervat.Dawoud@health.nsw.gov.au
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.
Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-STG@health.nsw.gov.au and let us know.
Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.
Information for applicants
- An eligibility list may be created for future vacancies.
- Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
- Applicants will be assessed against the essential requirements and selection criteria contained within the position description.
- Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases for all positions prior to offer.
We do have an Aboriginal Employment Consultant that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website
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