Social Worker Level 4 - Complex Care

Bridge hospital and community care to create safer, stronger patient outcomes

Remuneration: $63.81 - $65.35 per hour + superannuation + salary packaging
Location: John Hunter Hospital
Employment Type: Temporary Part Time – Until May 2027
Position Classification: Social Worker Level 4
Hours Per Week: 22.5
Requisition ID: REQ663569
Applications Close: Thursday 4th June 2026. Interviews will be held on Thursday 11th and Friday 12th June 2026.

About the role:

Join a dedicated and collaborative team delivering meaningful support to patients with complex care needs during critical points in their healthcare journey. As the Complex Care Social Worker, you will provide targeted interventions for patients requiring additional support to access safe, coordinated care in community settings, helping to improve continuity of care and patient outcomes.

Working as part of a dynamic multidisciplinary team within the Emergency Department, you will play an important role in assessment, intervention, care coordination, and discharge planning to support safe, timely transitions from hospital to home or community-based care. You’ll work closely with Community Services, including the Planned Care for Better Health team, to strengthen engagement pathways and develop practical, patient-centred strategies for ongoing support.

This role offers a highly collaborative environment, partnering closely with ED Social Workers, the JHH NDIS team, and a range of community-based services to deliver holistic and integrated care for patients with complex needs.

We are committed to supporting your professional growth and wellbeing through structured clinical supervision, ongoing professional development opportunities, peer support, and a positive, inclusive workplace culture where your contribution is valued.

You’ll also have the opportunity to broaden your experience through potential rotations across the wider JHH and Belmont Social Work teams and participation in the Social Work On Call roster, providing variety, professional development, and exposure to diverse clinical settings.

Requirements: 

• Social Work degree and eligibility for the Australian Association of Social Workers (AASW)

What we offer

At Hunter New England Local Health District (HNELHD), enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

• Salary packaging options
• Fitness Passport
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals

Additional Information:
 

• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa. 
• An eligibility list will be created for future temporary part time vacancies. 
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.  

How to apply:

Click apply online, submit your information and resume, and address the criteria listed below providing examples that demonstrate your ability.
 

1. Demonstrated advanced clinical experience (minimum 3 years) in crisis intervention including trauma, counselling, case management for patients/families with illness adjustment, domestic violence, child protection, end of life care and bereavement support
2. Demonstrated understanding of, and experience with, guidelines and policies relevant to ED Social Work practice, including child protection protocols, NSW Health policies, End of Life Care Guidelines, and initiatives such as Closing the Gap and Cultural Respect.
3. Capacity to participate in the After Hours On-Call and weekend backup roster, providing covering for crisis presentations to JHH / JHCH between 10pm and 8am

Need more information? 

  1) Click here for the Position Description 
  2) Find out more about applying for this position

For role related queries or questions contact Sarah Mccubbin on sarah.mccubbin@health.nsw.gov.au