Senior People & Culture Business Partner North Coast

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HR Management
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Ambulance Service of NSW
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REQ631532 Requisition #

Employment Type: Temporary Part Time - 3 days per week - 6 month contract with possible extension 
Salary Range: $132,236 per annum - $150,222 per annum (pro-rata) + 12% super and benefits
Location: North Coast Sector Office, Toormina or Northern NSW Sector Office, Ballina
Closing Date: 11 January 2026


About Us

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. 

What our people say

 

About the Role

We are seeking experienced Senior People & Culture Business Partners to join our team at NSW Ambulance for a period of six (6) months with possible extension.

 Our People & Culture Business Partnering function plays a critical role in delivering both strategic and operational HR support, with a strong focus on building organisational capability and enhancing the employee experience. Reporting to the Senior Manager, People & Culture Business Partnering, you will work closely with senior leaders and managers to identify HR needs, provide expert advice, and implement effective solutions that drive business outcomes.

As a trusted advisor, you will bring subject matter expertise across the full employee lifecycle, including:

  • Complex people matters and case management
  • Performance management and grievance resolution
  • Leadership coaching and development
  • Organisational restructures and change management
  • Delivery of cyclical people activities and initiatives

This is a unique opportunity to influence and shape the employee experience across a dynamic, state‑wide organisation, while contributing to the success of NSW Ambulance’s mission of Excellence in Care.

Please refer to the Role Description and Position Conditions and General Info for further information.

 

Benefits

As a Senior People & Culture Business Partner, you’ll have the opportunity to:

  • Make a real impact by shaping the employee experience and supporting leaders across a dynamic, state‑wide organisation.
  • Grow your career in a values‑driven workplace that invests in professional development, leadership capability, and continuous improvement.
  • Enjoy balance and flexibility with hybrid working options, generous leave entitlements, and monthly allocated days off.
  • Be rewarded with competitive remuneration, 12% superannuation, salary packaging options, and access to health and wellbeing programs including discounted gym memberships for you and your family.
  • Belong to a supportive team where your expertise is valued, your voice is heard, and your contribution helps deliver excellence in care to the people of NSW.

 

About You

To be successful in this role, you will require the following experience and attributes:

  • Relevant tertiary qualifications in Human Resources, Organisation Development or related field.
  • Extensive experience as a Senior People & Culture Business Partner or similar role, with a strong background in performance management, grievance management, employee relations and complex case management.
  • Proven experience in building and maintaining trusted and influential relationships with senior leaders and a diverse range of key stakeholders.
  • Exceptional verbal and written communications skills, with the ability to handle highly sensitive issues with discretion and professionalism. 
  • Highly developed influencing and negotiation skills with the ability to make rational and sound commercial decisions.
  • Comfortable working in a fast-paced environment, highly organised and responsive, leads with empathy and compassion, and well versed in managing changing priorities and multiple projects.

 

How to Apply

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Provide an example of when you had to communicate complex HR or legislative information to stakeholders with varying levels of understanding. How did you ensure your message was clear, respectful, and effective?

Question 2: Tell us about a situation where you had to balance multiple priorities in a fast‑paced environment. How did you stay organised, adapt to changing circumstances, and maintain professionalism?

 

If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Emma Lawless via Emma.lawless@health.nsw.gov.au

 

Additional Information

  • Eligibility lists and talent pools may be created and used to fill temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
  • For Aboriginal candidates who would like to talk to NSW Ambulance's Aboriginal Workforce Consultant, please contact Leonie Garvey on Leonie.Garvey@health.nsw.gov.au. Support is also available through the Stepping Up website
  • NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. Please contact ambulance-diversity@health.nsw.gov.au if you require any adjustments to the recruitment process so we can support you to present your best self.

 

This is your chance to join a respected organisation where purpose meets opportunity, and where your work directly supports frontline staff who make a difference every day
 

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