Senior Consumer, Community & Partnerships Officer - Single Digital Patient Record
Position: Senior Consumer, Community Engagement & Partnerships Officer – Single Digital Patient Record
Employment Type: Permanent Full Time
Opportunity to work from our modern Chatswood, St Leonards & Charlestown offices
Attractive salary, up to $127,150 - $144,444 + 12% Super and annual leave loading
Allocated day off per month, salary packaging, discounted fitness passport and more!
Join the team enriching health in millions of ways every day through digital innovation
Applications Close: 11:59pm, Wednesday 17th September 2025
About Us – Single Digital Patient Record (SDPR), NSW Health
Be part of the team leading the largest digital transformation in Australia’s public health history. NSW Health’s SDPR program is transforming the way patient care is delivered and experienced - creating a single, secure, holistic, and integrated view of patient information across the entire state.
By connecting every corner of the NSW public health system, this groundbreaking program empowers clinicians and care teams with real-time access to unified patient data - enabling safer, more transparent, and quality care for every person, anywhere.
Join us now and contribute to the millions of ways we're enriching health every day.
About the Opportunity
As a Senior Consumer, Community, Engagement & Partnerships Officer in the Consumer Engagement team within the Single Digital Patient Record Implementation Authority (SDPRIA), you will be at the heart of connecting the SDPR program with the people it’s designed to serve. This role offers the opportunity to lead initiatives that ensure every voice – from metropolitan hubs to the most remote towns – is heard and reflected in the program.
The SDPR is one of the largest health transformation projects in NSW, creating a single, secure digital health record for every person across the state. You’ll help bring this to life by building trusted relationships, gathering meaningful insights, and co-designing engagement approaches that put patients, carers, and communities at the centre.
In this role, you will:
Lead the rollout of consumer, carer and community engagement plans, tailored to meet the needs of diverse and priority populations.
Design & deliver workshops, forums and information sessions for community groups, LHDs, SHNs, NGOs, NFPs and peak bodies.
Collaborate with NSW Health teams, community organisations and advocacy groups to co-create solutions.
Track & analyse engagement data and feedback to inform strategy and continuously improve outcomes.
Develop resources, briefs and awareness materials that build capability and program understanding across NSW Health.
About You
We are looking for someone who:
Has proven expertise in consumer engagement such as supporting patients, carers, families.
Holds relevant tertiary qualifications or has equivalent experience in a related field.
Brings leadership skills that inspire trust, collaboration and positive change.
Excels in clear, confident communication with both internal and external stakeholders.
Is comfortable working with data and digital tools to measure impact and engagement.
Need more information?
Check out our diversity and inclusion commitment
Learn more about Single Digital Patient Record
Working at SDPR
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:
- Professional growth and career development
- Allocated day off per month
- Salary packaging
- Various health and wellbeing programs to support our team
How to apply
Share with us your most up to date resume (up to 5 pages), highlighting your relevant skills and experience.
We recognise that AI tools are increasingly being used to assist with resumes and applications. While we welcome their use, we’re eager to see your personality and get to know the person behind the application!
Role-specific enquiries: If you have any questions about the role, please contact the hiring manager Beverley Waters at beverley.waters@health.nsw.gov.au
General recruitment and adjustment enquiries: If you require assistance, have any questions about the recruitment or require adjustments to the recruitment/interview process, please contact Vaaruni Narayana at vaaruni.narayanaiyengar@health.nsw.gov.au
We will review all applications after the closing date. If your application is successful, you may be invited to take part in additional assessments as part of the recruitment process.
Additional information
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
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