Senior Case Management Officer

🔍 Haymarket, HPCA Office | Sydney

📁: Pharmacy

💼: Ministry of Health

📅   : REQ697733 Requisition #

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Working at Health Professional Councils Authority

The Health Professional Councils Authority (HPCA) is an executive agency of the NSW Ministry of Health. We play an important role in protecting the health and safety of the public by supporting the 15 NSW Health Professional Councils in managing complaints about NSW health practitioners.
The position is based at the HPCA Pitt Street offices, located only a short walking distance from Central Station and Belmore Park. There are several facilities located within the building, including a food court, a rooftop garden, yoga and Pilates sessions, end of trip amenities, including bike storage. The HPCA upholds NSW Health CORE values of Collaboration, Openness, Respect and Empowerment.

Benefits

Hybrid working arrangements, up to 2 days per week from home
Flex leave, in addition to annual leave
Fuel your professional growth with access to great learning and development opportunities, including LinkedIn Learning and employer support of CPD and other professional development opportunities
Employee support services for guidance and assistance, ensuring you thrive both personally and professionally
Access to the Fitness Passport, encouraging a healthy lifestyle both in and out of the office

Our commitment to Diversity and Inclusion

At the HPCA we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

The Stepping Up Initiative supports Aboriginal and Torres Strait Islander people in pursuing career opportunities within NSW Health. For information about the initiative, the recruitment process, or applying for roles, please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

Additional information

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
For more information on applying visit the Ministry of Health career portal.
Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role

Applications Close: 10th November 2026 at 11:59pm