Senior Business Analyst - Single Digital Patient Record

Position: Senior Business Analyst 
Award: Health Manager level 3 
Employment Type: Temporary Full-Time for up to 36 months

• Opportunity to work from our modern Chatswood, St Leonards office
• Attractive salary starting from $132,236 up to $150,222 + 12% Super and annual leave loading
• Allocated day off per month, salary packaging, discounted fitness passport and more!
• Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59pm, 25th January 2026

About Us – Single Digital Patient Record (SDPR), NSW Health
Be part of the team leading the largest digital transformation in Australia’s public health history. NSW Health’s SDPR program is transforming the way patient care is delivered and experienced - creating a single, secure, holistic, and integrated view of patient information across the entire state. 

By connecting every corner of the NSW public health system, this groundbreaking program empowers clinicians and care teams with real-time access to unified patient data - enabling safer, more transparent, and quality care for every person, anywhere. 

Join us now and contribute to the millions of ways we're enriching health every day.
 

About the Opportunity
As a Senior Business Analyst within our Single Digital Patient Record Implementation Authority (SDPRIA), you will oversee the evaluation of SDPRIA clinical application team’s objectives, services, operations, and data to identify opportunities for strategic enhancements and service optimisation. 

This role offers a unique opportunity to contribute to one of the most significant health technology programs in NSW. You’ll provide guidance, advice, and support related to business process mapping, analysis and documentation by liaising with eHealth and broader business partners.

In this role, you will:

• Work with the clinical application teams to document and optimise business processes and hand offs with other delivery teams
• Collaborate with Service Management teams across SDPRIA and other eHealth departments to ensure clinical application services are accurately mapped in the CMDB
• Document and share knowledge base articles based on Requests and Incidents that are resolved by the clinical application teams
• Contribute to reporting on Service outcomes for the clinical application teams 

About You

We are looking for someone who:

• Has extensive experience in business analysis, especially around Service creation, transition and management
• Has extensive experience in mapping and optimising business application processes in collaboration with a diverse range of stakeholders.
• Can elicit clear business requirements and work with technical teams to translate these into work items.

You will succeed in this role if you: 

• Enjoy working in an environment where no two days are the same. 
• Are motivated by tight deadlines and problem solving on the go. 
• Can juggle multiple priorities while staying calm and outcome focused. 
• Thrive when collaborating with others to deliver results in a fast moving space. 

Need more information?

• Position description
• Check out our diversity and inclusion commitment
• Learn more about Single Digital Patient Record

Working at SDPR

Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Professional growth and career development
• Allocated day off per month
• Salary packaging
• Various health and wellbeing programs to support our team

How to apply

Share with us your most up to date resume (up to 5 pages), highlighting your relevant skills and experience and answer the targeted question below.

Targeted Question - In 300 words or less, describe a complex clinical application or clinical business system you analyzed and redesigned to improve efficiency or customer experience. What approach did you take to gather requirements, and how did you manage stakeholder expectations throughout the process? 

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application! 

Role-specific enquiries: If you have any questions about the role, please contact the hiring manager Michael Ormerod at Michael.Ormerod@health.nsw.gov.au 

General recruitment and adjustment enquiries: If you require assistance, have any questions about the recruitment or require adjustments to the recruitment/interview process, please contact Vaaruni Narayana at Vaaruni.narayanaiyengar@health.nsw.gov.au 

Additional information 

• This role may require evening, night, weekend and/or shift work, in accordance with operational needs and Award provisions.
• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• 'Exempt' is defined as a fixed term contract with a length greater than 13 weeks.

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