Rostering Coordinator

Opportunity for a highly organised and proactive individual to drive operational excellence by coordinating NSW Ambulance rostering and staff deployment across the state.

• Multiple permanent and temporary opportunities 
• Up to 12 allocated days off each year for full-time employees, in addition to annual leave.
• Salary packaging options to reduce your taxable income and increase your take home pay up to $9k for living expenses + $2.6k meal & entertainment + novated leasing.

• We support your healthy work-life balance with flexible work arrangements + fitness passport that allows you to access multiple 24/7 gyms, swimming pools, fitness centres, and leisure centres across Australia.

   

About the Opportunity

The Rostering Coordinator role is to manage and coordinate staffing, rostering, and deployment functions across operational teams. This critical role provides the interface between corporate, operational, and rostering functions, ensuring that operational requirements are met efficiently and that staff resources are optimised across the sector.
You will be responsible for maintaining operational rosters, managing staff leave and skill-mix requirements, and supporting operational managers to achieve service delivery objectives while maintaining compliance with Award requirements and NSW Health policies.
This is an excellent opportunity for someone with strong administrative, problem-solving, and stakeholder management skills to contribute to the smooth functioning of frontline emergency services in NSW.

Click here for the Role Description and Position Conditions and General Information.

About You

You are an organised and proactive professional with strong experience in rostering, staff coordination, and workforce management. You have a solid understanding of the NSW Operational Ambulance Officers Award and related legislation, and can navigate complex operational environments with confidence.
You bring excellent administrative, problem-solving, and decision-making skills, and are able to balance competing priorities in a fast-paced, high-volume workplace. Your interpersonal and communication skills allow you to build strong relationships with operational managers, staff, and key stakeholders, fostering collaboration and teamwork.
You are experienced in analysing and interpreting data to inform rostering and operational decisions, and you are committed to maintaining compliance, governance, and high-quality standards. You have demonstrated people management skills, including staff support, performance management, and the early identification and resolution of workplace issues, including bullying and harassment.

How to Apply

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Describe a time when you partnered with stakeholders in the business and how this contributed to meeting the overall goals of the organisation? What was the outcome?
Question 2: Give us an example of how you have modified your style or approach in order to work or communicate more effectively with someone. How did you recognise that a different approach was needed? What was the outcome?

Contact People

Please contact Nicky Schembri via Nicola.Schembri@health.nsw.gov.au if you have any questions about this role.
For Aboriginal candidates who would like to talk to NSW Ambulance's Aboriginal Workforce Consultant, please contact Leonie Garvey on Leonie.Garvey@health.nsw.gov.au. Support is also available through the Stepping Up website. 
Please contact ambulance-diversity@health.nsw.gov.au if you require any adjustments to the recruitment process so we can support you to present your best self.

Additional Information

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. 
• Eligibility lists and talent pools may be created and used to fill temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
• Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role. Responses generated by AI tools (including ChatGPT or similar platforms) will be marked down during assessment. Please ensure your application is written in your own words. Shortlisted candidates will be invited to attend in person interviews, where their knowledge and suitability for the role will be assessed directly. A practical assessment might also be provided at the same time.
• NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply! 
   

Position Title: Rostering Coordinator
Employment Type: Permanent and Temporary Full-time
Salary Range: $87,813 - $116,824 per annum + 12% Super & Benefits (Health Mgr lvl 1)
Location: Sydney Olympic Park
Application Close: Midnight on 8 March 2026

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.