Quality Improvement Manager
Employment Type: Permanent Full Time, Permanent Part Time
Position Classification: Health Manager Level 2
Remuneration: $57.62 – $67.99 per Hour + 12% Super + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ636995
Closing Date: Sunday 8th March 2026
Influence System Performance. Strengthen Clinical Excellence.
Where You’ll Be Working
Based at Manning Base Hospital, this role sits within the Quality Improvement Team, currently located in the Community Health Building. Manning Base Hospital and Wingham Hospital deliver comprehensive healthcare services to the Mid North Coast community. The facility is preparing to undergo Stage 2 of redevelopment, which will include a new clinical block and expanded services. The Executive team is enthusiastic, forward-thinking and open to innovation, while maintaining alignment with NSW Health corporate governance frameworks. The workplace culture is friendly, collaborative and supportive, with free on-site parking and a strong team-based approach.
About the Role
The Health Manager Level 2 – Quality Improvement leads and coordinates best practice approaches across Manning Base and Wingham Hospitals to ensure compliance with NSW Health and Hunter New England Health Quality Frameworks, including the National Safety and Quality Health Service (NSQHS) Standards.
Key responsibilities include:
Facilitating implementation and compliance with quality and patient safety frameworks
Coordinating health service responses to accreditation, inspections and governance agency recommendations
Monitoring and evaluating performance through audit, benchmarking and surveillance activities
Supporting consumer engagement activities aligned with National Standard 2 – Partnering with Consumers
Developing and maintaining Quality and Patient Safety frameworks, registers and project documentation
Delivering staff education and training in quality improvement
Participating in local and District quality committees and networks
This is a strategic and operational leadership role requiring strong governance capability, performance oversight and stakeholder engagement.
About You
You are an experienced quality professional with:
Exceptional written and verbal communication skills
Ability to engage and influence stakeholders at all levels of the health service
Demonstrated experience in quality improvement and governance frameworks
High-level technological proficiency and data literacy
Strong organisational and analytical capability
Experience in a similar quality, governance or accreditation-focused role is highly desirable.
Support & Professional Development
This position reports directly to the General Manager, with executive-level support available for meeting preparation and documentation.
You will receive:
Orientation and training as required
Ongoing support from the Clinical Governance team
Access to District quality networks and committees
A collaborative and supportive Executive team environment
An annual Performance Development Review (PDR) will be completed to support professional growth.
Benefits
Free on-site parking
Supportive Executive leadership team
Recognition of achievements
A workplace culture that values balance and family
Salary packaging – up to $11,600 + novated leasing options
Fitness Passport – discounted gym memberships for you and your family
Requirements:
- Tertiary qualifications in Management or working towards same; or relevant experience; or a combination of study and experience to demonstrate a current understanding of health care systems, quality, patient safety and clinical governance systems.
Current AHPRA Registration in relevant field.
Eligible to drive in NSW and willingness to travel for work purposes.
Need more information?
Click here for the Position Description
Find out more about applying for this position
For role related queries or questions contact Jodi Nieass on Jodi.Nieass@health.nsw.gov.au
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support.
An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
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