Product Owner - IAM

Product Owner – Identity & Access Management (Health Manager Level 4)

• Permanent Full-Time | Chatswood, St Leonards or Charlestown
• In-office presence with hybrid flexibility for work-life balance
• Attractive salary, up to $175,917 + 12% Super + 17.5% annual leave loading
• Own the delivery and optimisation of CyberArk Privileged Access Management (PAM) Platform

Applications Close: 11:59pm, Wednesday 13th May 2026

About Us – eHealth NSW
At eHealth NSW, we’re leading the digital transformation of Australia’s largest health system. As NSW Health’s digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.

Guided by a Cloud First Strategy, we’re harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia’s largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.

About the Opportunity
The Identity & Access Management (IAM) team is a critical enabler within eHealth NSW’s digital ecosystem, supporting secure access to clinical and corporate systems for more than 200,000 NSW Health workforce members. The team underpins safe, reliable and compliant healthcare delivery through workforce onboarding and offboarding, privilege access protection, cyber security uplift initiatives, and compliance with government security standards.
 

As the Product Owner – ZTC PAM (Zero Trust Core Privilege Acess Management), you will own the day-to-day delivery and optimisation of the ZTC Privilege Access Management solution powered by CyberArk Privilege Cloud platform. Working under the guidance of the Senior Product Owner – Identity, you will ensure privilege access services are delivered reliably, securely and continuously improved to meet operational and security needs across NSW Health.

In this role, you will:

• Own and manage the ZTC PAM product backlog, prioritising work aligned to agreed security and delivery objectives.
• Translate cyber security and operational requirements into clear user stories and deliverables.
• Work closely with engineers, operations and cyber security teams to deliver and operate PAM capabilities.
• Ensure ZTC PAM services are stable, secure and fit for purpose across environments.
• Support onboarding of applications, platforms and privilege accounts into ZTC PAM.
• Coordinate vendor engagement, audits and security uplift activities related to privilege access.

About You
We are looking for someone who:

• Technically capable to manage/support the product/platform on your own 
• Has practical experience delivering or operating CyberARK Privilege Cloud Access Management (PAM) solutions in a complex enterprise environment.
• Brings hands-on exposure to CyberArk Privilege Cloud PAM components such as SIA, SCA, CPM/PSM.
• Understands privilege accounts, service accounts, application secrets, and access controls.
• Has experience working in regulated environments such as government or health.
• Demonstrates strong product ownership or delivery experience, managing backlogs and priorities in Agile or hybrid environments.
• Communicates effectively with technical and non-technical stakeholders and works collaboratively across teams.

Need more information?

• Position description
• Find out how we hire at eHealth NSW 
• Check out our diversity and inclusion commitment 
• Learn more about us at eHealth NSW

Working at eHealth
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Flexible work options
• Professional growth and career development
• Allocated day off per month
• Salary packaging 
• Various health and wellbeing programs to support our team

How to apply
Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.  

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!

For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Manuel Chong and quote REQ658532.

Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. 
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• If you currently reside outside NSW, please confirm in your application your willingness to relocate if successful.