Principal Business Analyst
Principal Business Analyst - Web Applications (Health Manager Level 4)
Permanent Full Time
Opportunity to work from our modern offices in Chatswood
In-office presence with hybrid flexibility for work-life balance
Attractive salary, $147,653 to $175,917 + 12% Super + 17.5% annual leave loading
Accrue up to 12 extra days off per year + 4 weeks annual leave
Increase your take home pay with salary packaging, meal allowance, fitness passport and more
Join the team enriching health in millions of ways every day through digital innovation
Applications Close: Wednesday 11 March 2026, 11:59pm
About Us – eHealth NSW
At eHealth NSW, we’re leading the digital transformation of Australia’s largest health system. As NSW Health’s digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state. Guided by a Cloud First Strategy, we’re harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia’s largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.
About the Opportunity
As a Principal Business Analyst in our Web Applications team at eHealth NSW, you will help make a real difference in healthcare by ensuring the delivery of intuitive, web-based applications that support key stakeholders across NSW Health. You’ll play a pivotal role in quality assurance, testing, and backlog management, contributing to projects like the VCM Pro and supporting the ongoing digital transformation of health services.
In this role, you will:
- Drive and prioritise the product backlog, including creation, refinement, and prioritisation of user stories and defects, in collaboration with stakeholders and the Senior Product Owner.
- Manage the timely completion of functional, integration, and other testing activities, ensuring alignment with test plan requirements.
- Track, document, and report test defects and outcomes to maintain high standards of quality assurance across deliverables.
- Contribute to the VCM Pro project by completing individual tasks, collaborating with team members, and communicating any roadblocks.
This role is internally referred to as Senior Digital Specialist - Web Applications.
About You
We are looking for someone who:
- Demonstrates excellence in business process modelling (e.g. BPMN), requirements development, and project management.
- Has experience in preparing test scripts and conducting functional, regression, and integration testing activities.
- Brings strong experience in Agile methodologies and backlog management.
- Excels in communication, problem-solving, and critical thinking.
- Can manage multiple priorities and deliver results in a fast-paced, collaborative environment.
- Preferably has qualification or certification as a product owner and/or Business Analysis Professional (CBAP).
- Preferably has previous experience in the health industry or a strong understanding of healthcare systems and stakeholder needs.
Need more information?
- Position description
- Find out how we hire at eHealth NSW
- Check out our diversity and inclusion commitment
- Learn more about us at eHealth NSW
Working at eHealth
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:
- Flexible work options
- Professional growth and career development
- Allocated day off per month
- Salary packaging
- Various health and wellbeing programs to support our team
How to apply
Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.
We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!
For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor Olivia.Liu@health.nsw.gov.au or Hiring Manager, Alok Gupta, Alok.Gupta1@health.nsw.gov.au.
We will review all applications after the closing date. If your application is successful, you may be invited to take part in additional assessments as part of the recruitment process.
Previous unsuccessful applicants need not apply
Additional information
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
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