Pharmaceutical Support Officer
Pharmaceutical Support Officer
Join our Approvals Management team at Ministry of Health for an exciting permanent opportunity and be part of the team that supports the safe use of medicines within the NSW community.
About us
- We offer robust development and growth support to all our employees, ensuring you have the resources and opportunities to thrive in your career.
- Our core values of collaboration, openness, respect, and empowerment are more than just words – they're the guiding principles that shape every aspect of our work.
- Explore boundless potential in a dynamic environment.
- Join a passionate team dedicated to innovation and creativity.
- Embrace a healthy work-life balance with our flexible/hybrid working hours.
- Committed to fostering diverse and inclusive workplace for all.
- Build your career in health administration
To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.
About this role
Be part of a high-performing and dynamic team within the NSW Ministry of Health that enables health practitioners to comply with the legislation regarding prescribing and supplying medicines in NSW.
Crown Clerk 1/2, starting salary from $71,694 - $76,857 plus Super and annual leave loading, with a 35-hour work week.
For more information, please read the full Role Description.
What you'll be doing
- Provide clerical and data entry support services to support the unit’s regulatory and administrative obligations.
- Process and prioritise applications to prescribe Schedule 8 drugs of addiction to support compliance with legislation. Create and maintain files to ensure chronologically correct and accurate information records are maintained.
- Answer or redirect telephone enquiries to other team members to ensure prompt response to all enquiries and maintaining a professional and courteous manner in representing the team.
- Support prescribers in the application process, supporting the operations of the team.
- Work cooperatively within and across teams and actively support others to achieve Branch objectives.
About you
We are seeking motivated and committed individuals who can support the work of NSW Health with:
- Demonstrated computer keyboard, data entry and word processing skills.
- Ability to prioritise and complete work within required timeframes.
- Ability to interpret and apply policies and procedures.
- Ability to work flexibly and with initiative in a team environment.
- Demonstrating a diplomatic and positive manner with difficult and confrontational queries and complaints.
- Working under pressure in a high-volume area to ensure that applications are dealt with in a timely manner.
- The ability to work in a small dynamic team environment.
How to apply
At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) explaining your interest and motivation in applying for this role and highlighting your relevant skills.
Use the link below to access our Capability Application tool, designed to help you excel in the recruitment process. Practice your responses with the example questions provided to effectively highlight your achievements and the strategies you used to accomplish them.
Capability application tool | NSW Public Service Commission
For role related queries or questions contact Wes Skaf on Wes.skaf@health.nsw.gov.au and quote REQ539607
If you do require any adjustments to the recruitment process during the recruitment process, please contact Lily Flynn on lily.flynn@health.nsw.gov.au
Closing Date: 11:59pm, Monday 13 January 2025
Our commitment to diversity and inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.
Additional information
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- For more information on applying visit the Ministry of Health Career portal
- Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.
Don't miss your chance to embark on this fulfilling journey - apply now!
Applications Close: 11:59pm, Monday 13 January 2025
