Patient Safety Officer - Mental Health Services

• Lead patient safety excellence in Australia’s largest mental health facility.

• Drive innovation and collaboration across clinical governance initiatives.

• Empower teams to deliver high-quality, person-centred mental health care.

Champion patient safety and clinical quality across Western Sydney’s Mental Health Services – lead initiatives that make a measurable difference in care outcomes.

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 3  
Remuneration: $132,236 - $150,222 per annum
Hours Per Week: 38
Location: Cumberland Hospital, North Parramatta  

Where you'll be working
Based at Cumberland Hospital in North Parramatta, you’ll join a team that’s shaping the future of mental health care in Western Sydney. Part of Western Sydney Local Health District (WSLHD), Cumberland Hospital is NSW’s largest and Australia’s oldest mental health facility, proudly combining history with innovation to deliver exceptional care.

• Located in the heart of Western Sydney at the historic Cumberland Hospital campus

• A workplace committed to collaboration, openness, respect, and empowerment (CORE values)

• Supporting mental health services from primary through to tertiary care

• Connected to the new Integrated Mental Health Complex at Westmead, driving system transformation

• Backed by WSLHD’s strong culture of growth, inclusion and continuous improvement

What you'll be doing 
As the Patient Safety Officer, you’ll provide strategic leadership and expert advice to strengthen patient safety and clinical quality across WSLHD’s Mental Health Services. Your work will help embed a proactive safety culture and guide teams in achieving excellence in care delivery.

• Lead and promote patient safety and quality improvement strategies across the District

• Provide expert advice, guidance and education on clinical risk, incident management and safety culture

• Facilitate clinical investigations and prepare detailed safety and quality reports

• Analyse incident trends and drive the implementation of effective risk mitigation strategies

• Partner with clinicians, managers, and stakeholders to advance clinical governance priorities

Ready to make a real impact?

Join Western Sydney Local Health District and be part of a team delivering better health services for the people of Western Sydney and beyond.

Apply now to shape the future of patient safety and clinical quality in mental health.

How to Apply 
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

1. Possess an undergraduate degree in health with significant recent clinical experience in a health care setting or equivalent work experience in complex health care settings relevant to clinical governance.

2. Demonstrated understanding of the principles of clinical governance, patient safety and clinical quality improvement, including incident management processes.

3. Demonstrated excellent leadership and interpersonal skills and ability to act as a professional adviser to senior clinicians and managers and proven capacity to foster shared objectives and manage multi- disciplinary groups.

4. Experience in leading or implementing patient safety systems in line with MoH Incident Management Policy including ims+ incident management system, and Serious Adverse Event Reports (SAER) and other investigations.

5. Demonstrated high level communication skills in interacting effectively with clinical staff, senior managers and external stakeholders, including effective written communication skills.

6. Demonstrated ability to innovate and to apply the principles of quality improvement, to develop and monitor improvement plans and support other clinicians participating in quality improvement projects.

7. Demonstrated skills in providing education to staff through a variety of methods and modalities.

8. Demonstrated ability to work autonomously and as a part of a multidisciplinary team managing competing priorities in a timely and efficient manner to ensure patient safety and clinical quality objectives are achieved.

Requisition ID: REQ622134 
Applications Close: 30th November 2025 

Need more information ?

• Find out more about applying for this position.

• Review the detailed Position Description for insights into role requirements and criteria.   

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Benjamin Gross on 0417 250 855 or Benjamin.gross@health.nsw.gov.au