Patient Safety Officer

• Lead district-wide patient safety initiatives

• Drive clinical quality and innovation

• Empower teams to deliver exceptional care

Lead, shape and elevate patient safety across WSLHD—driving quality care, clinical excellence and a culture of continuous improvement.

Employment Type: Temporary Full Time (up to 6th July 2026 with a possibility for extension)
Position Classification: Health Manager Level 3 
Remuneration: $66.69 - $75.76 per hour
Hours Per Week: 38
Location:  Cumberland Hospital, North Parramatta

Where you'll be working
Join Western Sydney Local Health District at the historic Cumberland Hospital—NSW’s largest and Australia’s oldest mental health facility—where innovation meets compassionate care. Be part of a team committed to reshaping mental health services within a major new Integrated Mental Health Complex at Westmead.

• Based at Cumberland Hospital in Western Sydney

• Supportive, collaborative and values-driven culture (CORE Values)

• Serving local and broader communities across primary to tertiary care

• Part of a leading mental health service undergoing major transformation

• Focused on innovation, respect, empowerment and quality patient care

What you'll be doing 
As the Patient Safety Officer, you will provide high-level leadership, expert guidance and strategic oversight to advance patient safety and clinical quality across WSLHD. You’ll champion a culture of safety, drive investigation and improvement initiatives, and empower teams to deliver safer, high-quality care.

• Develop and implement strategies aligned with WSLHD’s vision and CORE values

• Act as a specialist resource for patient safety and clinical quality

• Lead and facilitate clinical investigations in partnership with clinicians and managers

• Prepare and deliver detailed reports that inform decision-making and improvement

• Provide education on incident management, clinical risk and safety culture

• Oversee analysis of incident themes and develop risk mitigation strategies

• Identify emerging issues, opportunities and future directions for care optimisation

• Promote and participate in quality improvement initiatives

• Build strong networks across clinical teams, peers and key stakeholders

Ready to make a meaningful impact?
Join Western Sydney Local Health District and help deliver better health services for the people of Western Sydney and beyond. Apply now to be part of a team where your expertise drives safer, higher-quality care.

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

1. Possess an undergraduate degree in health with significant recent clinical experience in a health care setting or equivalent work experience in complex health care settings relevant to clinical governance.

2. Demonstrated understanding of the principles of clinical governance, patient safety and clinical quality improvement, including incident management processes.

3. Demonstrated excellent leadership and interpersonal skills and ability to act as a professional adviser to senior clinicians and managers and proven capacity to foster shared objectives and manage multi- disciplinary groups.

4. Experience in leading or implementing patient safety systems in line with MoH Incident Management Policy including ims+ incident management system, and Serious Adverse Event Reports (SAER) and other investigations.

5. Demonstrated high level communication skills in interacting effectively with clinical staff, senior managers and external stakeholders, including effective written communication skills.

6. Demonstrated ability to innovate and to apply the principles of quality improvement, to develop and monitor improvement plans and support other clinicians participating in quality improvement projects.

7. Demonstrated skills in providing education to staff through a variety of methods and modalities.

8. Demonstrated ability to work autonomously and as a part of a multidisciplinary team managing competing priorities in a timely and efficient manner to ensure patient safety and clinical quality objectives are achieved.

Requisition ID: REQ619080
Applications Close: 30th November 2025

Need more information ?

• Find out more about applying for this position.

• Review the detailed Position Description for insights into role requirements and criteria.   

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Cassandra Chan on 0488 889 5478 or Cassandra.Chan@health.nsw.gov.au