Outpatient Clinical Co-Ordinator - Targeted

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $109,857 - $129,624 + 12% Super + Salary Packaging 
Hours Per Week: 38
Requisition ID: REQ608088
Closing Date: Wednesday 15th October
 

Location: John Hunter Hospital | Awabakal Land

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. 

About The Role

John Hunter Hospital is seeking a dedicated, experienced Clinician to work as a Co-Ordinator and lead operational flow and patient access within our busy outpatient’s service. Current portfolio is focused on Ear, Nose and Throat (ENT) specialty – the largest outpatient waitlist at JHH, currently supporting over 10,000 patients across the HNE community.

This position is central to ensuring timely, safe, and equitable access for thousands of patients – particularly those from HNELHD’s most vulnerable communities.

As the Co-Ordinator – ENT, you will be responsible for the efficient and effective management of ENT outpatient services, including:

• Working Closely with key ENT clinicians to drive improved access for patients to outpatient's services and support innovative alternative models of care.
• Managing referral, waitlist, and clinic coordination across multiple subspecialties and care pathways (including working with our local GP’S and PHN)
• Playing a key role in supporting vulnerable populations, including Aboriginal children through the Audiology Pathway and Sleep Disorder Breathing program
• Liaising with the NUM to allocate responsibilities across specialised nursing staff
• Working closely with outpatient administration staff to optimise our patient care and clinic planning

You’ll act as a key contact for our patients, clinicians and GP’s regarding the John Hunter Hospital ENT outpatient service

What We’re Looking For

We’re seeking a candidate who is:

• Clinically experienced within large, acute hospital. Across a broad range of specialities 
• Organised, proactive, and confident in managing high-volume service delivery
• Skilled in stakeholder communication and multidisciplinary collaboration
• Committed to health equity and service innovation

Benefits: 

What we can offer you:
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day: 

• Sustainable Healthcare: Together towards zero 
• Monthly Allocated Days Off (for full-time employees) 
• Paid parental leave (for eligible employees) - giving you the opportunity for true Work life balance 
• Salary packaging options - up to $11,600 plus novated leasing 
• Fitness Passport for health and well-being - discounted gym options for you and your family 
• Employee Assistance Program (EAP) for staff and family members 
• 4 weeks annual leave (pro-rata for part time employees) 

Additional Information:

Additional Information:

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. 
• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. 

 Why you’ll love it:

• You’ll work in a role with purpose, where your voice truly matters
• You’ll be supported to lead, learn and make change with access to Management learning opportunities, cultural mentors and development pathways
• You’ll join a values-led organisation that puts community at the heart of everything

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Joseph Turner on Joseph.Turner@health.nsw.gov.au

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
 

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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