Out Of Home Care Administration Officer - Targeted
Employment Type: Temporary Full Time until June 2028
Position Classification: Administration Officer Level 3
Remuneration: $71,072.43 - $73,287.41 Per Annum + Superannuation + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ665427
Location: Tamworth Community Health Service
Closing Date: Sunday 28 June 2026
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
At Hunter New England Health, you'll find more than just a job. You'll find an opportunity to make a genuine difference in the lives of children and young people. Join a passionate multidisciplinary team committed to improving health outcomes for vulnerable children and young people across our communities
About the Team
The Out of Home Care (OOHC) Health Pathway Program is a dedicated multidisciplinary team providing health and developmental assessment, liaison, planning and care coordination for children and young people in Out of Home Care.
Our team works collaboratively across multiple locations throughout Hunter New England Local Health District and is united by a shared commitment to supporting vulnerable children, young people and their carer's. We value teamwork, respect, continuous learning and delivering high-quality services that positively impact the lives of those we support.
About the Role
As the Administration Officer for the OOHC Health Pathway Program, you will play a vital role in supporting the delivery of services and ensuring children and young people receive timely access to health assessments and care.
You will be the first point of contact for referrals and enquiries, managing a variety of administrative functions while maintaining a strong focus on confidentiality, accuracy and customer service.
Key responsibilities include:
- Managing and processing health referrals and enquiries
- Maintaining accurate electronic records and databases
- Handling sensitive and confidential information in accordance with privacy and child protection requirements
- Providing timely communication and updates to clinicians and stakeholders
- Preparing correspondence, reports and documentation
- Coordinating appointments, meetings and administrative workflows
- Supporting the smooth day-to-day operation of the OOHC Health Pathway Program
You will work closely with two experienced Intake and Administration Officers and report directly to the District OOHC Coordinator.
About You
We are seeking a motivated, organised and adaptable administration professional who thrives in a busy environment and enjoys being part of a supportive team.
You will bring:
- Relevant administrative qualifications and/or equivalent administrative experience
- Current Working With Children Check clearance
- Experience in health administration, medical terminology, outpatient services or working with sensitive client information
- Ability to communicate effectively and work both independently and collaboratively to achieve positive team outcomes
- Attention to detail, accuracy, sound judgement and problem-solving skills in a busy work environment
- Experience using Microsoft Outlook, Microsoft Teams, Excel and other electronic systems
A commitment to maintaining confidentiality and professionalism
A working knowledge of child safety information-sharing requirements, privacy legislation and confidentiality principles will be highly regarded.
Most importantly, you are someone who is passionate about supporting vulnerable children and young people and who contributes positively to team culture
Support and Professional Development
We are committed to helping you succeed in your role.
You will receive:
- Comprehensive orientation and onboarding
- Ongoing support from experienced administration staff
- Access to a knowledgeable and supportive multidisciplinary team
- Training in local systems, processes and program requirements
- Opportunities for continued learning and professional development
Whether you're building on existing administration experience or looking to expand your skills within healthcare, you'll be supported every step of the way.
Why join Hunter New England Health?
- Be part of one of the largest and most diverse Local Health Districts in NSW
- Influence digital solutions that directly support patient care and clinical outcomes
- Salary packaging options
- Work collaboratively with passionate clinicians and digital health professionals
- Enjoy career development opportunities within NSW Health
- Make a real difference across a large, complex health service
- Fitness Passport for you and your family
What you'll be doing
Pathway Program that supports vulnerable children, young people, and their carer's.
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Bryarne Bielefeld on bryarne.bielefeld@health.nsw.gov.au
Information for Applicants:
“This is a targeted recruitment under Rule 26 of the Government Sector Employment (General) Rules 2014 where only Aboriginal or Torres Strait Islander people are considered eligible to apply for this role.”
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
An eligibility list will be created for future temporary full or part time vacancies
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