Operations Support Officer - New Lambton Heights

Classification: Administration Officer Level 4
Employment Type: Permanent Part Time
Remuneration: $75,176.80 - $76,897.65 per annum plus 12% superannuation
Hours per week: 20
Location: John Hunter Hospital

Applications Close: 11:59pm Wednesday 6 May 2026

HealthShare NSW is committed to creating a diverse and inclusive environment which reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and we encourage applicants from Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse groups, LGBTIQ+ communities, veterans, carers and people with disability.

About the opportunity
Make a meaningful impact every day in a brand‑new, state‑of‑the‑art facility.

HealthShare NSW is looking for an administrative superstar to join our team as an Operations Support Officer at John Hunter Hospital. This is a fantastic opportunity to work in a dedicated healthcare environment within a newly opened building, part of the John Hunter Health Campus expansion.

As an Operations Support Officer, you’ll play a key role in keeping our site running smoothly by delivering high‑quality administrative and operational support. From managing records and timesheets to processing orders and invoices, you’ll work efficiently to ensure timelines are achieved, standards are met, and teams are supported to do their best work.

If you’re organised, detail‑driven and thrive in a fast‑paced environment, this is your chance to make a real impact behind the scenes and support the NSW Health system.

About us

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

Additional benefits

We reward our employees with a terrific range of benefits, including:

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
• Hybrid working and flexible work arrangements: enjoy a combination of working from home and the office along with varied start/finish times, part time work and job sharing where applicable
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access an array of wellbeing programs designed to support your physical, mental, and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
• Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community.

Please note some benefits may only apply to certain employment types.

How to apply

• Click Apply Now at the top of the page.
• Attach your resume and provide answers to the targeted questions below

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we encourage applicants to provide genuine responses in their own words

Targeted Questions

• Describe a situation at work that was challenging? What did you do and why? What did you learn from the situation?
• Give an example of a time you managed a high volume of administrative or data processing work? How did you ensure accuracy?

Additional information 

• HealthShare NSW assesses candidates in line with the NSW Public Sector Capability Framework, which describes the capabilities and behaviours required for roles across the NSW public sector. The specific capabilities for this role are outlined in the Position Description. Learn more: https://www.nsw.gov.au/nsw-government/public-sector-capability-framework
• If successful following the application close date, you will be required to attend interview and complete reference checks
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
• An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. 

Contact information

Please contact Lynda.Barwick@health.nsw.gov.au if you have any questions about this role. Any career portal support questions can be directed to our customer service team at 1300 679 367.

For Aboriginal candidates who would like to talk to a HealthShare NSW Aboriginal Workforce Consultant, please contact HSNSW-AboriginalWorkforce@health.nsw.gov.au
Support is also available through the Stepping Up website. 

Please let HSNSW-Diversity@health.nsw.gov.au know if you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling). Candidates with a disability can also use this email for confidential advice and support during the recruitment process.