Mental Health Casual Administration Officer

Kickstart your healthcare administration career today!

Location: Newcastle, Lake Macquarie & Hunter Valley Areas
Employment Type: Casual
Hours Per Week: Variable
Remuneration: $66,608.03 – $68,817.27 p.a. (pro-rata)
Requisition ID: REQ649201

Flexible, rewarding, and diverse – grow your administrative career across mental health services with NSW Health

About the Role
NSW Health is seeking motivated and adaptable professionals to join the Mental Health Casual Administration pool. This is a unique opportunity to gain experience across a diverse range of settings, including acute inpatient units, community services, and support teams.
As a Casual Administration Officer Level 2, you will:

• Provide relief for permanent administration staff, covering both planned leave and unexpected short notice shifts.
• Support over 20 different roles, requiring the ability to quickly learn and adapt to various systems and processes.
• Deliver exceptional customer service and maintain accurate records using a range of clinical and corporate IT systems.
• Participate in comprehensive training, including mandatory corporate training, online IT system training, and on-the-job mentoring with a buddy system.

About You
We are looking for candidates who are professional, reliable, and committed to developing strong administrative skills. Key capabilities include:

• Strong planning, prioritisation, and organisational skills, with high attention to detail and accuracy.
• Flexibility and adaptability to work across varied rosters, roles, and locations.
• Awareness of significant mental health issues and the challenges of working in acute mental health settings.
• Proven ability to learn and use a wide range of electronic systems efficiently.
• Commitment to remaining in the casual pool for at least 12 months to develop core skills and gain broad experience.

Why Join Us
NSW Health offers a supportive and structured environment to develop your administrative career while contributing to high-quality mental health services. You will benefit from:

• Comprehensive training and mentoring.
• Exposure to a wide variety of roles and professional experiences.
• Opportunities to develop problem-solving, conflict resolution, and teamwork skills.
• A dynamic and rewarding work environment where your contribution makes a real difference to the community.

Need more information?
Click here for the Position Description
Find out more about applying for this position
For role related queries or questions contact Keiryn Miller on Keiryn.Miller@health.nsw.gov.au

Additional Information

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.   
• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa. 
• If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first. 
• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. 

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.  
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  

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