Medical Records Officer (Administrative Officer Level 2) - 24/7 Roster
Employment Type: Permanent Full Time; 38 hours per week
Position Classification: Administrative Officer Level 2
Remuneration: $69,272 - $71,570 per annum + Superannuation
Location: Royal Prince Alfred Hospital
Requisition ID: REQ681286
Play a vital role in supporting patient care within the fast-paced and high-volume Medical Records Department at Royal Prince Alfred Hospital.
About the Role
You will be working at Royal Prince Alfred Hospital (RPAH). It is one of the nation’s most respected hospitals, with a distinguished history of serving the health needs of local, statewide, national and international communities. Our facilities and services are world class and our staff are dedicated, innovative and caring.
The Medical Records Officer is responsible for the retrieval, filing and tracking of paper-based medical records across the hospital. The role involves frequent manual handling activities, including standing, walking, bending, lifting and moving medical records throughout the shift. The position also supports the digitisation of patient health information through the preparation, scanning and quality assurance of clinical documentation for upload into the electronic medical record (eMR). Successful applicants will be required to work in a fast-paced, high-volume environment while maintaining accuracy, confidentiality and meeting strict service delivery timeframes.
This position operates on a 24-hour, 7-day rotating roster, requiring availability to work morning, afternoon and night shifts across weekdays, weekends and public holidays. Successful applicants must be flexible and available to participate in the full roster in line with operational requirements. Experience using Cerner and/or other Patient Administration Systems will be highly regarded.
For more information, please view the Position Description.
Ideal Candidate
- Has experience in a Medical Record Department or similar setting using Patient Administration Systems or client databases, with sound computer skills.
- Ability to work shift work on a rotating 24-hour, 7-day roster.
- Excellent verbal and written communication skills and customer service skills
- Ability to prioritise and organise workload to meet set deadlines, learn quickly and adapt to change, and work independently and as part of a team.
Benefits
- Allocated Day Off (ADO) each month, paid parental leave and annual leave loading.
- Additional public holiday during the end of year period.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefits.
This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
For further information, please contact Allison Parton via email at Allison.Parton@health.nsw.gov.au or on (02) 9515 4409.
Applications Close: 20 September 2026
For applicant support and information, visit Applicant Information.
Working for Sydney Local Health District - NSW Health
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/.
Sydney Local Health District is committed to implementing the Child Safe Standards.
For more information about SLHD, please visit Working with Us.
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