Manager Insights and Reporting, Project Management Office (PMO)

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Employment Type: Permanent Full-time
Salary Range: $137,525 - $156,231 per annum (Health Mgr Lvl 3)
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park 
Closing Date: 11:59 PM, Sunday 6 September 2026

About the opportunity

The Manager Insights and Reporting, Project Management Office (PMO) will be a key team member of a centralised PMO to support NSW Ambulance Executive Projects.

The role plays a key part in strengthening portfolio governance, performance monitoring and reporting, benefits realisation management oversight, and lessons learned governance across the project portfolio. The position supports informed decision-making through the provision of accurate, timely, and actionable portfolio insights.

In addition, the role will drive continuous improvement and digital transformation within the PMO through the development of data-driven solutions, databases, automated workflows, and business intelligence reporting. Leveraging Microsoft Power Platform technologies, including Power Apps, Power Automate, and Power BI, the role will enhance reporting capabilities, streamline processes, improve data quality, and increase organisational visibility of portfolio performance and benefits delivery.

The PMO partners with the organisation to provide project management and change leadership, to enable the organisation to deliver maximum value through their Executive Projects.
 

About you

To be successful, you will bring: 

• You are a confident, highly organised project reporting and analytics professional with a strong background in portfolio governance, project reporting, and business intelligence.
• You have demonstrated experience supporting complex project and portfolio environments, delivering insights that inform decision-making and drive organisational performance, with PMO experience highly regarded.
• You are proficient in developing and managing data-driven solutions using Microsoft Power Platform technologies, including Power BI, Power Apps, Power Automate, and database solutions.
• You have strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable information for a range of stakeholders.
• You have expertise in portfolio reporting, governance frameworks, benefits realisation, and lessons learned management with the ability to identify trends, risks, opportunities.
• You understand emerging trends in project reporting, analytics, and Power Platform capabilities, with the ability to proactively identify opportunities to enhance reporting, strengthen project management frameworks, and support PMO maturity, governance, and portfolio performance.
• You have a proven ability to connect with stakeholders at all levels, influencing, building trust and maintaining strong partnerships.
• You take pride in delivering high-quality work, with strong planning and organisational skills and the ability to deliver outcomes within tight timeframes.
• You have a continuous improvement mindset, with the ability to navigate complexity, problem solve, and support change.

How to Apply

Please respond to the two questions below (Maximum 4000 characters per question) and submit your responses along with your CV and any other required documentation.

Question 1: Describe a situation where you developed a technology enabled solution to improve portfolio governance or project reporting using Microsoft Power Platform technologies, including Power BI, Power Apps, Power Automate, and database solutions. What was the impact?

Question 2: Provide an example of how you influenced project stakeholders to adopt a new reporting, governance, or portfolio management approach. What strategies did you use and what outcomes were achieved?

Need Further Information

If you have any questions about this role, please contact Jennifer Yuen via jennifer.yuen@health.nsw.gov.au

Please refer to the Role Description for further information. 

Please refer to the Position Conditions for further information 

 

Additional Information

• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill permanent, ongoing and temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
• Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role.
• Any AI assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.
• If you are currently a Paramedic or in a role that is covered by the NSW Ambulance Death and Income Protection Benefits (State) Award 2022, please ensure that you have sought advice prior to accepting this position. For further information please contact Paramedic Insurance via AMBULANCE-ParamedicInsurance@health.nsw.gov.au

Our Commitment  

• NSW Ambulance is committed to achieving a diverse workforce that reflects the communities we serve. All are welcome to apply, including women, Aboriginal People, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people living with a disability. We value the knowledge, skills, experiences, and perspectives that all people bring to our organisation, patients, communities, and workforce.

• If you are an Aboriginal job applicant and wish to obtain more information about applying for a role with NSW Ambulance, please contact our Aboriginal Workforce Engagement Coordinator via AMBULANCE-FirstNations@health.nsw.gov.au or visit Stepping Up. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health - visit https://www.steppingup.health.nsw.gov.au/

• If you wish to discuss any changes to the process, you may need to present your best self, including accessibility requirements; please contact the panel convenor or recruitment team for support at  NSW Ambulance Corporate Recruitment Team via AMBULANCE-CorporateRecruitment@health.nsw.gov.au.

• Additionally, you can contact the NSW Ambulance Diversity & Inclusion Team at Ambulance-Diversity@health.nsw.gov.au

Child Safe Employment

• NSW Ambulance is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.