Manager Communications and Engagement
Manager Communications and Engagement
Employment Type: Temporary Full Time (up to 12 months)
Position Classification: Health Manager Level 4
Remuneration: $147,653 – $175,917 per annum plus Superannuation
Location: 1 Reserve Road, St Leonards, NSW
Hours Per Week: 38 hours
Requisition ID: REQ665482
Closing Date: Wednesday, 24 June 2026 (11:59 PM)
Join our System Performance Support Branch at the Ministry of Health for an exciting temporary employment opportunity and be part of the team enriching health in millions of ways every day.
About us
- Our core values of collaboration, openness, respect and empowerment are more than just words. They are the guiding principles that shape every aspect of our work.
- We are committed to your growth and development, providing the resources and opportunities you need to excel in your career.
- While regular office presence is essential, we offer flexible work arrangements to support your needs, and we are committed to fostering a diverse and inclusive workplace for all.
To learn more about the Ministry and the benefits we offer, access our Employee Benefits Handbook.
About the role
With your skills and experience, you can contribute to the millions of ways we are enhancing health and wellness while developing your career as part of the largest health organisation in Australia.
The System Performance Support Branch is delivering the NSW Government's Emergency Department (ED) Relief Package, a multi-year investment to improve access to care and ease pressure on public hospitals. This role leads communications, engagement and change management activity for flagship initiatives including the Single Front Door and ConnectMH, the new Mental Health Single Front Door as well as Urgent Care Service, Emergency Department Short Stay beds and Virtual Care.
You will work as a key interface with the Strategic Communications and Engagement team and the statewide 'Call Healthdirect' campaign, helping the people of NSW understand and adopt new models of care and safely access alternatives to the emergency department. It is a high-profile, fast-paced role where your work directly shapes community awareness, trust and uptake of services. If you are a strategic communicator who thrives on complex system change and stakeholder engagement, we would like to hear from you.
Health Manager Level 4, starting salary from $147,653 – $175,917 plus Super, with a 38-hour work week.
What you'll be doing
- Lead and manage cross-functional projects within the branch, developing and implementing key communication, engagement and change initiatives that support strategic objectives.
- Manage all aspects of project delivery, including project plans, resources, contracts, risks, budgets and reporting, to ensure outcomes are achieved on time, on budget and to quality standards.
- Prepare high quality written material, including communication strategies, reports, briefs, correspondence and cabinet documents, to inform or respond to agency and Government requests.
- Build and maintain collaborative relationships with internal and external stakeholders, and work closely with Strategic Communications and Engagement to integrate branch strategies with broader Ministry communications.
- Identify and progress new channels, processes and practices that improve the quality, effectiveness and accessibility of communications for target audiences.
About you
We are seeking a motivated and committed individual who can support the work of NSW Health with:
- Relevant tertiary qualifications and demonstrated experience developing and delivering communications, engagement and change management projects that support strategic implementation and behavioural change.
- Proven experience in the end-to-end management of multiple, integrated communication campaigns.
- Advanced interpersonal, influencing and stakeholder management skills, with the ability to build collaborative relationships with diverse stakeholders to achieve project goals.
- Knowledge and understanding of NSW Health strategic priorities and key challenges, with the ability to translate clinical and complex concepts clearly for a wide range of audiences.
- Strong project management capability, including the ability to manage competing priorities within agreed timeframes, budgets and statutory requirements.
How to apply
At the Ministry of Health, we want you to make the most of the opportunities you'll get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1 to 2 pages) and demonstrate your ability by attaching a response to the target question below.
Target Questions (1 to 2 pages)
- Tell us about a time you delivered communications to support a significant system or service change. What approach did you take to build awareness and drive behavioural change among target audiences?
Use the link below to access our Capability Application tool, designed to help you excel in the recruitment process. Practise your responses with the example questions provided to effectively highlight your achievements and the strategies you used to accomplish them. Capability Application Tool | NSW Public Service Commission.
For role related queries or questions contact Marisa Rose on Marisa.rose@health.nsw.gov.au and quote REQ804273.
As an organisation we are committed to creating an accessible and inclusive workplace. If you require any adjustments during the recruitment process, please contact Lisa Byrne on Lisa.Byrne@health.nsw.gov.au.
Need more information?
- Click here for the Position Description.
- Find out more about applying for this position.
Our commitment to diversity and inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, the LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.
To be eligible for employment in this role you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport, or hold a valid visa with permission to work in Australia.
Additional information
- This is a temporary role and there may be opportunities for ongoing employment at grade.
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- Please note the selection process will include a range of merit-based techniques to assist in determining your suitability for the role.
For more information about working at NSW Health, please visit our career portal.
Applications Close: Wednesday, 24 June 2026 (11:59 PM)
