Intake and Careline Clinician - Karitane
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Digital Health Services located at Carramar is seeking a qualified Intake and Careline Clinician to support out growing services.
POSITION TITLE: Intake and Careline Clinician - Digital Health Services Carramar
DEPARTMENT: Intake
OPERATIONAL BASE: Digital Health Services Carramar
STATUS: Fulltime or job share considered
VACCINATION CATEGORY: A (including annual Influenza Vaccination)
RESPONSIBLE TO: Digital Health Services Manager through to Director, Clinical Services
Public Health System Nurses’ and Midwives’ (State) Award 2023 aligned to Named NSW (Non-Declared) Affiliated Health Organisations’ Nurses Agreement 2017
Or
NSW Health Service Health Professionals (State) Award 2025 aligned to Named NSW (Non-Declared) Affiliated Health Organisations’ Professional & Associated Staff Agreement 2022
PURPOSE
Karitane staff provides safe, effective, quality care consistent with the organisation’s mission philosophy, values and standards of care, and adhere to the Professional Code of Conduct. Digital Health Services Intake and Careline plays a key role in delivering responsive, culturally safe, and trauma-informed care to families with children aged 0–5 years via telehealth.
Professional practice must reflect adherence to agreed professional standards and be responsible for the delivery of clinical services under the supervision of the Manager.
Performs within the policies and procedures of Karitane
ABOUT US
Karitane is a dynamic and innovative not for profit health organisation and registered charity providing early parenting services. We support families with children from birth to 5 years of age through building parenting capacity, enhancing parent child relationships and strengthening a family’s connections with supports in their community. Karitane have been a leading provider of parenting services since 1923 and are approaching our Centenary. Our services are evidence based and delivered by a caring and highly trained professional team of child and family health nurses, paediatricians, social workers, psychologists and psychiatrists offering complete, holistic care.
Child Safe Standards:
“Karitane is committed to providing a safe, inclusive, and empowering environment for all children and young people. We are dedicated to upholding the Child Safe Standards, all staff share responsibility for maintaining a child safe culture.”
KEY SELECTION CRITERIA: (Each criteria below must be addressed in your cover letter)
1. APHRA registration as a Psychologist, Social Worker, Occupational Therapist or Registered Nurse. A degree in Psychology, Social Work or Nursing which provides eligibility for
membership of the relevant professional association/full registration through the Australian Health Practitioner Regulation Agency. Psychologist should have full registration
2. Provide effective and efficient provision of psychosocial assessment, counselling and information sharing whilst working in partnership with families.
3. Extensive clinical experience in child and family health, including mixed modalities and virtual models of care.
4. Demonstrated effective written and verbal communication skills, including computer skills, interpersonal and problem-solving skills.
5. Demonstrated ability to work independently and within a multidisciplinary team.
6. Familiarity with data collection systems and practices. This would include experience with Microsoft dynamics, eMR systems, such as scheduler, powerchart and utilising the Community Client List.
7. Demonstrated experience in prioritising work and managing challenging situations.
8. Demonstrated ability to work in a multidisciplinary team and liaise with other health professionals to facilitate health services for Aboriginal families and their children.
RESPONSIBILITIES
Nursing
To practice in accordance with the recognised Standards for Mental Health Nurse Practice, Codes of Conduct for Nursing and legislation affecting Nursing and Mental Health Practice. All nursing staff are to provide evidence of current national registration with the Australian Health Practitioner Regulation Agency (AHPRA)
Reference:
1. AHPRA- Code of Conduct for Nurse and Midwives (2018) file:///C:/Users/60085827/Downloads/NMBA---Fact-sheet---Code-of-conduct-for-nurses-and-Code-of-conduct-for-midwives---March-2018.PDF
2. MaCAFHNA - National Standards for Child and Family Health Nurses (2017) https://www.mcafhna.org.au/client_images/2830942.pdf
3. CAFNA NSW- Child and Family Health Nursing Professional Practice Framework (2022) https://www.mcafhna.org.au/client_images/2830944.pdf
VACCINATIONS
• Category A workers are required to meet and maintain the vaccination criteria (as per the current NSW Health policy directive) including annual influenza vaccinations.
• NOTE - please read and understand NSW Health policy directive for more information - https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2026_004.pdf
CONDITIONS OF EMPLOYMENT
Various employment status is in accordance with the Named NSW (Non - Declared) Affiliated Health Organisations’ Nurse’s Agreement 2017. Shift times and days may be varied according to the needs of the organisation. Karitane services are provided at a number of sites within the Sydney
Metropolitan Area and across NSW.
The majority of Karitane services close for approximately two weeks over the Christmas/New Year period, during which time employees are required to take leave.
Karitane supports a smoke free environment including grounds, buildings and vehicles.
Applicants will have a commitment to EEO & WHS, ethical practice and the principles of cultural diversity.
Relevant Police Check, Working with Children Check, Apprehended Violence Orders and prior employment checks, including relevant disciplinary proceedings, will be conducted on recommended applicants
Benefits of a career at Karitane
• Dynamic team
• Innovative organisation
• That we are an accredited Family-friendly workplace
• Professional development, support and mentoring
• Opportunity to salary package up to $16,050 tax free (as not-for-profit and registered charity)
• Additional leave, accrued day off once a month where applicable
• Encouraged to achieve your full potential
• Respected and recognised
• Flexible work practices where applicable and appropriate
• Meaningful work – that makes a difference
Please note: If you work in the NSW Public Health system and other Affiliated Health Organisations your accruals of leave and service can be transferred across to Karitane.
If you are interested in applying for this role, please include a covering letter addressing the Selection Criteria, and provide your current CV.
Please note: If your application does not address the criteria, your application will not be considered:
Please address your enquiries and / or application via email to:
Rebecca Gallagher
Karitane Digital Health Services Manager
Email: Rebecca.Gallagher1@health.nsw.gov.au
Mobile: 0407 235 498
Close date: COB Friday 29 May 2026
