ICU CSO (Clinical Support Officer) - Targeted
Join the team that saves lives — and support the people who make it possible
Employment Type: Permanent Full Time
Position Classification: Administration Clinical Support Officer Level 3
Remuneration: $71,072.43 - $73,287.41 + Super + Salary Packaging
Hours Per Week:38
Requisition ID: REQ624376
Closing Date: Monday 15th December
Location: John Hunter Hospital | Awabakal Land
Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.
About You:
Join one of NSW’s leading healthcare teams and make a meaningful impact every day. The John Hunter Hospital (JHH) is the premier tertiary teaching hospital and referral centre for the Hunter New England Local Health District, providing world-class care to more than 800,000 people across the Hunter Valley, Central Coast, New England, and Mid North Coast regions.
We are seeking a proactive, organised, and motivated Administration Officer to support the Nursing Unit Manager/Nurse Manager of ICU/PICU within our Executive Intensive Care Unit. This is an exciting opportunity to contribute to high-quality patient care by ensuring our clinical teams are well-supported through exceptional administrative coordination.
As a key member of our ICU administration team, you will play an important role in supporting positive healthcare outcomes for our patients, families, and visitors. Your responsibilities will include:
Providing comprehensive administrative support to the NUM/NM of ICU/PICU
Assisting with rostering, recruitment processes, and workforce coordination
Completing audit and data entry tasks with accuracy and attention to detail
Coordinating education sessions, training courses, and professional development activities for nursing staff
Delivering professional reception and front-of-house services for the unit
Supporting the broader executive administration team in a dynamic and fast-paced environment
About You:
We are looking for an administration professional who is:
Proactive, adaptable, and eager to learn
Able to take initiative and manage competing priorities
Comfortable working both independently and as part of a collaborative team
Reliable, accountable, and committed to supporting high-quality patient care
Ready to grow within a busy clinical environment
Benefits:
Four weeks annual leave (pro-rata for part-time employees)
Up to 12 allocated days off each year (for full-time employees)
Superannuation contributions 12%
Salary packaging - Up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing.
Employee Assistance Program (EAP) for staff and family members
Additional Information:
An eligibility list will be created for future temporary full or part time vacancies.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Jo-Anne Hiles on JoAnne.Hiles@health.nsw.gov.au
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: http://bit.ly/HNEHealthSteppingUp.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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