ICT Contract Manager
ICT Contract Manager (Health Manager Level 5)
Lead strategic ICT supplier partnerships that support critical health services across NSW – with hybrid flexibility and career growth.
- Permanent Full Time
- Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
- Attractive salary, from $180,279 - $201,662 + 12% Super + 17.5% annual leave loading
Applications Close: 11:59pm, Sunday 26th 2026
Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.
Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW
Join the Team
As the Contract Manager within our ICT Procurement team, you will be responsible for managing strategic ICT supplier and commercial contracts throughout their lifecycle, ensuring suppliers deliver against contractual obligations, achieve business outcomes, and provide value for money across a complex technology environment.
In this role, you will:
- Lead the development and execution of Contract Management Plans, including KPI frameworks, governance structures, risk management, and performance reporting.
- Drive supplier performance and continuous improvement through robust contractual frameworks, relationship management, and innovation initiatives.
- Negotiate complex contract variations, renewals, claims, and dispute resolutions to achieve favourable commercial outcomes and mitigate risk.
- Partner with stakeholders and strategic suppliers to maximise value, resolve issues, improve contract outcomes, and strengthen commercial relationships.
View the position description here
About You
We are looking for someone who:
- Has extensive experience and a proven track record in contract and supplier management within a large and complex ICT service environment.
- Demonstrates strong commercial, analytical, and problem-solving skills, with the ability to interpret complex information and develop business-focused solutions.
- Has highly developed stakeholder engagement, supplier relationship management, and negotiation skills.
- Thrives in a fast-paced environment, effectively managing competing priorities while maintaining a strong customer-focused approach.
- Relevant tertiary qualifications in Business, Commerce, Procurement, Law, Information Technology or a related discipline (or equivalent experience), with professional certifications and/or experience in contract management, procurement, and commercial leadership within large, complex or highly regulated environments highly regarded.
What’s in it for You?
At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:
Learn More About Us
- Find out how we hire at eHealth NSW
- Check out our diversity and inclusion commitment
How to apply
Submit your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience. While we accept AI use - we want your application to feel genuine and true to you.
For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Craig and quote REQ677226.
Important information
- This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
- To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
- If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.
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