Human Resources Officer - Learning and Development (Talent Pool)
Position Title: Human Resources Officer (Learning & Development)
Employment Type: Temporary (Full-time / Upto 24 months)
Salary range: $79,350 per annum to $81,322 per annum + 12% super and benefits (Senior Administrative Assistant Grade 3)
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Applications Close: Midnight on 07 October 2025
With your skills and experience, you can contribute to the millions of ways we're enriching health and develop your career as part of the largest health organisation in Australia.
About NSW Ambulance:
NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
Hear what it’s like to work for NSW Ambulance
NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!
Join Us as Our Learning & Development Administrator Guru!
- Are you passionate about empowering people through learning?
- Do you thrive on organising training programs, managing learning management systems, and keeping everything running like clockwork?
- The NSW Ambulance Learning & Development team are looking for a proactive, detail-obsessed L&D Administrator to be the backbone of our team. In this role, you’ll support the coordination, and delivery of impactful learning experiences across NSW Ambulance — helping us grow our people from day one.
- If you love turning chaos into structure and have a genuine enthusiasm for professional development, you should apply for this role!
About You:
If you can answer Yes to these questions, this is the role for you:
- Are you super organised with amazing attention to detail?
- Do you thrive working in a collaborative, fun team?
- Does data analysis and reporting excite you?
- Are you the go to MS Office expert among your colleagues?
- Do you have a strong focus on task and process management?
- Do you speak fluent Learning Management Systems?
How to Apply:
If this sounds like the role for you, please provide a cover letter, resume and provide answers to the 2 targeted questions below - we look forward to hearing from you! If you are new to applying for a government role, we highly recommend you explore the resources on the I Work for NSW website and give us a call to discuss.
Question 1: Provide an example about a time when you encountered an unexpected obstacle during your working day? How did you identify the issue, and what steps did you take to resolve it?
Question 2: Describe a situation when you dealt with a particularly challenging customer issue? What made it complex, how did you approach resolving it, and what was the outcome?
Need more information?
- Click here for the Role Description and Position Conditions and General Information
- Learn more about careers at NSW Ambulance here
Additional Benefits:
Work-life balance
- Flexible or Hybrid Work Agreements may be negotiated
- Paid Allocated Days Off (ADOs) once a month
- Additional Public Holiday
Professional development
- Career development and growth opportunities
- Access to on-the-job development and coaching
Health & wellbeing
- Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy
- Discounted private health insurance
- Staff Support Program – extensive free, confidential and professional assistance for staff and their families
Additional Information:
- Applicants will be assessed against the capabilities in the Role Description.
- NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
- Eligibility lists and talent pools may be created and used to fill temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
Contact People
Please contact Tricia Mawson at tricia.mawson@health.nsw.gov.au or call 0409 272 293 if you have any questions about this role.
For Aboriginal candidates who would like to talk to NSW Ambulance’s Aboriginal Workforce Consultant, please contact Leonie Garvey on Leonie.Garvey@health.nsw.gov.au. Support is also available through the Stepping Up website.
Please contact ambulance-diversity@health.nsw.gov.au if you require any adjustments to the recruitment process so we can support you to present your best self.
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