Home Support Assessor (Administration Officer Lvl 4) - Regional Assessment Service - Perm FT
Employment Type: Permanent Full-time, 38 hours per week
Remuneration: $75,176.80 - $76,897.65 per annum + 12% Superannuation + Salary Packaging
Location: Liverpool, Camden & Bankstown Hospital
Applications Close: 11/01/2025
Contact: Leanne Borg – ACAT/RAS Team Leader on leanne.borg@health.nsw.gov.au | (02) 4654 6353
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
This is a dynamic opportunity to contribute to a compassionate, client-focused environment while growing your skills through shared training and mentoring. If you're ready to be part of a team that values integrity, collaboration, and excellence—apply today and help shape the future of aged care services.
Are You the Right Fit?
Are you passionate about making a meaningful impact in the lives of older Australians? We're seeking a dedicated and detail-oriented professional to join our team in a pivotal role that supports the delivery of high-quality aged care assessments. As a Home Support Assessor, you will complete non-clinical aged care assessments with frail aged clients in the community setting. Working closely with our assessment workforce and under the guidance of a supportive Team Leader, you'll manage workloads, monitor performance KPIs, and ensure compliance with legislative standards.
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
- Certificate III in Home Care or Aged Care or equivalent work experience
- Describe your experience working with My Aged Care and/or the Single Assessment Service. In your response, include how you’ve applied your knowledge of aged care processes, systems (such as MAC), and any relevant training or learning you’ve undertaken.
- Provide an example of a time when you had to manage competing priorities in a fast-paced environment. How did you use your communication, problem-solving, and organisational skills to achieve a successful outcome—either independently or as part of a team?
- Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
If you’d like more details, we’re here to help.
Position Information
o Applicants will be assessed against the criteria in the Position Description.
How to Apply
o Read our application guide and tips for improving your application.
Diversity, Culture & Inclusion
o We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au
o We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
o For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
Financial Perks
o 12% superannuation
o Salary packaging and novated leasing via Smart Salary
o Annual leave with 17.5% leave loading (for full-time and part-time staff)
o One extra day off each month for full-time employees
Work-Life Balance
o Flexible work options, including hybrid and varied hours (depending on the role)
o Paid maternity and parental leave
o Generous leave options like long service and carers leave
Grow Your Career
o Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
o Discounted gym membership through Fitness Passport
o Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
o Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Temporary visa holders
· May be considered if no suitable citizen or permanent resident is found.
Vaccination Requirements
· All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment
· South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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