HNELHD-Administration Officer Level 3 - Eating Disorder Services (REDC, EDDP & CST)
Employment Type: Temporary Part Time
Position Classification: Administration Officer Level 3
Salary: $35.84 - $36.96 per hour + Super
Location: Waratah
Requisition ID: REQ654399
Applications close: Friday the 22nd of May
Looking to build your administration career within a supportive and purpose-driven healthcare environment?
Hunter New England Local Health District is seeking a motivated and organised Administration Officer to join the newly established Residential Eating Disorders Centre (REDC) at Charlestown. This is an exciting opportunity to contribute to an innovative statewide service delivering specialist eating disorder treatment in a modern, purpose-built facility.
About the Service
In 2025, Hunter New England Local Health District opened the Residential Eating Disorders Centre (REDC) as part of baiyangbaiyaang, a statewide comprehensive eating disorder treatment facility located in Charlestown.
REDC is a 12-bed residential service providing evidence-based treatment and rehabilitation for people aged 16 years and over experiencing eating disorders. The service delivers a seven-day multidisciplinary program in a homelike environment, supporting recovery through compassionate and specialised care.
You will also support the Eating Disorders Clinical Support Team (CST), a specialist multidisciplinary team providing consultation, education and treatment support across Hunter New England Local Health District.
About the Role
Working closely with the REDC Service Manager and supported by an experienced AO5 onsite, you will provide high-level administrative and customer service support across two specialist mental health services.
Your day-to-day responsibilities will include:
Managing reception, phone and email enquiries
Scheduling appointments and meetings
Data entry and maintaining electronic records
Referral and correspondence management
Ordering supplies and maintaining office systems
Assisting with workforce administration and reporting
Supporting communication with clients, carers and stakeholders
This role requires someone who can work professionally across two separate services while maintaining confidentiality, strong organisational skills and clear professional boundaries.
About You
You are a proactive and adaptable administrator who thrives in a busy healthcare environment. You will bring:
Strong organisational and time management skills
Excellent communication and customer service abilities
Confidence working independently and within a team
High attention to detail and accuracy
The ability to problem solve and manage competing priorities
Professionalism when handling sensitive information
Essential Requirements
Relevant administrative qualifications and/or equivalent experience
Eligible to drive in NSW
Current Working With Children Check
Why Join HNELHD?
Work within a brand-new, state-of-the-art facility
Join a collaborative and supportive multidisciplinary team
Access ongoing learning and development opportunities
Contribute to a meaningful and growing specialist health service
Enjoy a modern and welcoming workplace environment
If you are passionate about administration and want to make a genuine difference within mental health services, we would love to hear from you.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Rachel Mcgloin on Rachel.McGloin@health.nsw.gov.au
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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