Health Information and Records Service (HIRS) Officer

• Play a vital role in digital health records transformation

• Join a supportive team at a leading metropolitan hospital

• Build your career in health information management
   

Manage and digitise clinical records, ensuring accurate, secure and timely access to patient information in a fast-paced healthcare environment.


Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 per hour
Hours Per Week: 20
Location: Blacktown Hospital

 

Where you'll be working 
Join a dedicated Health Information and Records Service team at Blacktown Hospital, part of a dynamic and growing healthcare network. You’ll contribute to a collaborative environment that values accuracy, integrity and continuous improvement in patient care support services.

• Work within a large, modern hospital serving a diverse community

• Be part of a supportive and team-focused workplace culture

• Gain exposure to both digital and hybrid medical record systems

• Access ongoing training and development opportunities

• Contribute to high-quality patient care behind the scenes

What you'll be doing
In this role, you will support the delivery of timely, accurate and secure health information services by managing both digital and paper-based records in line with legislative and organisational requirements.
 

• Prepare, scan and quality check clinical documents for electronic medical records (eMR)

• Digitise and upload patient information ensuring accuracy and record integrity

• Retrieve, track, file and manage healthcare records, including offsite storage requests

• Maintain electronic tracking systems to ensure records are always locatable

• Provide responsive customer service and meet KPIs for productivity and quality

Ready to make a difference in healthcare?
Join us and help deliver better health outcomes for our community. Apply now and be part of a team committed to excellence, collaboration and patient-centred care.
 

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
 

1. Experience in an administrative position and/or knowledge and experience in health administrative functions.

2. Demonstrated ability to prioritise and organise your workload so that you are able to meet deadlines

3. Proven attention to detail with the ability to identify and correct errors.

4. Developed computer skills and/or experience with document imaging, patient administrations systems and Microsoft Office suite.

5. Excellent customer service skills with sound oral and written communication skills.

6. Demonstrated ability to work as a productive team member and contribute to a positive team culture.

7. Demonstrated understanding of privacy and confidentiality principles and how they are applied in the hospital setting.

   
   
    

Requisition ID: REQ653423
Applications Close: 15 April 2026

Need more information?
 

• Discover more about the application process.

• Review the detailed Position Description for insights into role requirements and criteria.  

• Explore the selection process, employment checks, outcomes and notifications.

• For inquiries about the role, contact Jeliza Vega on Jeliza.vega@health.nsw.gov.au.