Head of Department (Counsellor/Social worker/ Welfare Officer Lvl 5, Psychologist, Senior Psychologist) - Child Protection Counselling Service - Temp FT

Requisition ID: REQ654963
Employment Type: Temporary Full Time , 38 hours per week until April 2027
Remuneration: Dependent on Qualification
- Counsellor/Social worker/ Welfare Officer Level 5 : $2,604.21 - $2,667.53 per week
- Psychologist: $1,541.85 - $2,256.76 per week
- Senior Psychologist : $2,375.95 - $2,574.58 per week
In addition to base salary, all roles attract 12% Superannuation + Salary Packaging
Location: Carboni Street Liverpool
Applications close: 27/04/2026
Contact: Catherine Lovan on 0475 804 855 | catherine.lovan@health.nsw.gov.au
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
The Child Protection Counselling Service (CPCS) position represents a significant opportunity to create meaningful and lasting impact in the lives of vulnerable children, young people, and families. The role exists to provide trauma‑informed, evidence‑based therapeutic intervention for individuals affected by child abuse, neglect, and family violence, ensuring access to specialised support during periods of substantial vulnerability and distress.
At its core, the position delivers comprehensive assessment, counselling, and case coordination for clients referred through statutory child protection pathways. By providing timely therapeutic responses, facilitating emotional recovery, and strengthening protective factors, the role actively promotes safety, stability, and wellbeing for children at risk. Through thorough clinical assessment and ongoing risk monitoring, the role enhances child safety while supporting psychological healing for children and families impacted by trauma. Therapeutic interventions contribute to the development of safer, more nurturing family environments, and collaborative work practices ensure integrated care in partnership with agencies such as child protection services, education providers, health teams, and community organisations. Early intervention delivered through this role helps reduce the long‑term effects of trauma and contributes to improved lifelong outcomes.
Within the multidisciplinary environment, the position offers specialised clinical expertise that informs joint decision‑making across child protection, health, and community sectors. The role ensures that the needs, experiences, and safety of children remain central in all planning and intervention processes. Additionally, the position contributes to ongoing service improvement through reflective practice, participation in case reviews, and engagement in quality initiatives that strengthen CPCS’s commitment to delivering best‑practice therapeutic care.Ultimately, the role is vital because it provides safety, support, and a pathway toward healing for children and families at critical moments. By delivering high‑quality therapeutic care and advocating for the wellbeing and protection of vulnerable young people, the position supports the service to achieve something great: interrupting cycles of harm and fostering safer, healthier futures.
Are You the Right Fit?
The ideal candidate for the Child Protection Counselling Service (CPCS) role brings strong clinical skills, experience working with trauma, and a commitment to improving safety and wellbeing for vulnerable children and families. Key capabilities include the ability to conduct comprehensive assessments, deliver evidence‑based therapeutic interventions, and manage risk within a child protection framework.
Success in this role requires effective communication, the capacity to build rapport with clients, and the ability to collaborate with multidisciplinary teams and external agencies. Experience in trauma‑informed practice, child protection, family violence, or work with vulnerable populations is highly valued. The role suits an individual who demonstrates emotional resilience, sound professional judgement, strong organisational skills, and dedication to reflective practice and ongoing learning. A commitment to providing compassionate, culturally responsive, and ethically grounded care is essential.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
- A Social Work degree which provides eligibility for membership of the Australian Association of Social Workers (AASW), or as otherwise deemed appropriate by employer or (b) Full registration as a Psychologist with the Psychology Board of Australia. Completion of four-year sequence of accredited undergraduate study in the discipline of psychology (or equivalent completed overseas).
- Describe a complex case involving confirmed violence/neglect where trauma‑informed counselling, risk assessment/management, and case coordination were required.
- Provide an example demonstrating high‑level communication, record‑keeping to meet KPIs, and contribution to quality improvement.
Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
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Position Information
Applicants will be assessed against the criteria in the Position Description.
How to Apply
Read our application guide and tips for improving your application.
Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au
We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Temporary visa holders
May be considered if no suitable citizen or permanent resident is found.
Vaccination Requirements
All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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