Enrolled Nurse - Referral and Intake Centre

Are you ready for a role where your nursing skills create real impact - not just in hospitals, but in people’s lives every single day?
Join our Referral and Intake Centre (RIC) at Adamstown, where every call, conversation, and connection helps someone find the care and support they need most.

Here, you’ll be part of a warm, inclusive team that values collaboration, kindness, and growth. You’ll be supported from day one, surrounded by colleagues who genuinely care - about the community and about each other.

Why You’ll Want to Work With Us

• Purpose you can feel – Every day, you’ll help people navigate their health journey and access the right services when they need them most.

• Supportive leadership – You’ll work under a Nurse Manager who champions learning, balance, and wellbeing.

• Variety and challenge – No two days are ever the same - your role is dynamic, fast-paced, and deeply rewarding.

• Belonging and balance – We foster an environment where everyone feels valued, respected, and supported to grow.

Your Role

As an Enrolled Nurse Intake Officer, you’ll be the friendly, knowledgeable voice that connects patients, families, and health providers.
You’ll:

• Manage and process referrals received via phone, email, RIMS, and the My Aged Care portal

• Provide accurate information and guidance to clients, ensuring a smooth and caring experience

• Work closely with programs such as Planned Care for Better Health, ICCAPP, and Out of Hospital Care

• Build strong, trusted relationships across the health network to deliver coordinated, person-centred care

What You’ll Bring

• Current AHPRA registration as an Enrolled Nurse

• Strong communication and interpersonal skills - you enjoy connecting with people

• Confidence using technology and managing multiple priorities

• A calm, compassionate approach and commitment to teamwork

• Previous experience in referral or call-centre environments is a bonus, but not essential

We welcome people from all backgrounds, cultures, and experiences - what matters most is your empathy, professionalism, and drive to make a difference.

What’s in It for You

• Comprehensive onboarding and ongoing clinical support

• Opportunities to build your career and expand your skills across diverse health programs

• A workplace that values flexibility, wellbeing, and belonging

• The satisfaction of knowing that your work changes lives in your local community

If you’re an Enrolled Nurse who’s looking for more than just a job - a role where your compassion, skill, and care truly matter - we’d love to hear from you.
Come join a team where connection and purpose go hand in hand.
 

Benefits

• 4 weeks annual leave (pro-rata for part time employees)

• Paid parental leave (for eligible employees) - giving you the opportunity for true Work life balance

• Salary packaging options - up to $11,600 plus novated leasing

• Fitness Passport for health and well-being - discounted gym options for you and your family

• Employee Assistance Program (EAP) for staff and family members