Emergency Short Stay Unit Ward Clerk

Step into the heart of a fast-paced healthcare environment as the Emergency Short Stay Unit Ward Clerk, where your expertise will directly support patient flow, operational excellence, and the delivery of seamless emergency care within one of the Hunter region’s most modern hospitals.



Remuneration: $35.84 - $36.96 Per Hour + 12% Super + Salary Packaging
Employment Type: Temporary Part Time until February 2027
Position Classification: Administration Officer Level 3
Hours Per Week: 32
Location: The Maitland Hospital
Requisition ID: REQ662212
Applications Close: Monday 25th May 2026


 

About the role: 

As the Emergency Short Stay Unit Ward Clerk, you will step into a newly established and highly rewarding role at the centre of a fast-paced healthcare environment, playing a pivotal part in optimising patient flow, supporting data integrity, coordinating follow-up communication processes, and enhancing medical billing and revenue outcomes. With a strong focus on day-only certification and streamlined administrative operations, this position is integral to ensuring efficient, seamless, and patient-centred service delivery within the Emergency Short Stay Unit.

At Maitland Hospital, you will join a team deeply committed to excellence, innovation, and the professional growth of its people. Supported by the Administration Manager and Emergency Nurse Unit Manager, you will receive comprehensive orientation, hands-on training, and specialised technical development, alongside access to ongoing mentorship, career progression pathways, and relief opportunities through expressions of interest. This is an exciting opportunity to build a long-term career within a supportive team that values continuous learning, succession planning, and professional advancement.
 

Where you’ll be working: 

The Emergency Short Stay Unit is co-located with Maitland Emergency Department. This is a new service at Maitland Hospital and is part of the Critical Care team. It is a small unit with 8 beds, however, to support the busy Emergency Department, there is a high flow through. The Maitland Hospital offers a comprehensive range of services including maternity, gynaecology, paediatrics and special care nursery, medical service and rehabilitation, surgery, orthopaedics and day surgery. We have a busy emergency department and an adult intensive care unit as well as mental health, dental, renal and diagnostic services onsite.

Located in the thriving and rapidly growing Maitland region, the hospital places you within easy reach of the Hunter Valley vineyards, Newcastle’s stunning beaches, and the vibrant café and dining culture of the Lower Hunter. Maitland itself combines heritage charm with modern convenience, offering an affordable lifestyle, family-friendly communities, excellent schools, and a welcoming regional atmosphere without sacrificing access to city amenities.
 

What we can offer you:

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

• Supportive and collaborative team environment
• Ongoing professional development opportunities across the administrative network
• Career progression opportunities within NSW Health
• Ongoing support from an Administration Manager and experienced colleagues
• Annual leave and paid parental leave for eligible employees
• Salary packaging options to increase take-home pay
• Fitness Passport and Employee Assistance Program (EAP) to support wellbeing

If this sounds like you, we would love you to apply:

• Embrace continual quality improvement initiatives with the ability to work confidently both independently and within a collaborative team environment.
• Demonstrate exceptional attention to detail and a proactive approach, with the ability to anticipate departmental needs and support seamless day-to-day operations.
• Bring a positive attitude toward ongoing learning and professional development, while valuing constructive feedback as an opportunity for growth and success.

Bring your dedication, professionalism, and heart for healthcare to our team - we can’t wait to hear from you! If this sounds like you, we would love you to apply:


Additional information:

• An eligibility list will be created for future temporary part time vacancies. 

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au  for confidential support.  

• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.  
  
   

Need more information? 

• Click here for the Position Description 
• Find out more about applying for this position

For role related queries or questions contact Ian Bisby on ian.bisby@health.nsw.gov.au