ED Administration Officer

💼 Fast paced frontline role in Emergency Department
📊 Build accuracy in patient data and clinical systems
🤝 Work across teams in a high impact healthcare setting

Manage frontline administration, coordinate patient data and support emergency care teams in a fast paced hospital environment.

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $39.61 per hour
Hours Per Week: 32
Location: Blacktown & Mt Druitt Hospitals  

Where you'll be working
Join the dynamic Emergency Departments at Blacktown and Mount Druitt Hospitals, where you will play a vital role in supporting patient care through efficient and professional administration. You will be part of a collaborative and supportive team that values accuracy, responsiveness and compassion in a high pressure environment.

• Work across two busy Emergency Departments
• Supportive leadership and team focused culture
• Exposure to a diverse and fast paced clinical environment
• Opportunities to build healthcare administration expertise
• Contribute to patient centred care outcomes

What you'll be doing 
Provide high level administrative and frontline support to ensure the smooth operation of Emergency Department services, while maintaining accuracy, confidentiality and professionalism at all times.

• Register and update patient information across key systems
• Manage admissions paperwork in line with policy and legislation
• Handle cash receipting and balance floats in line with procedures
• Liaise with clinical staff, stakeholders and external providers
• Maintain medical records and support communication systems

How to Apply 
 

1. Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.   

2. Extensive experience in an administrative role, with demonstrated experience in exceptional customer service skills the ability to maintain strict confidentiality.

3. Demonstrated superior verbal, written, negotiation and interpersonal communication skills and effective communication with all levels of a large organisation.

4. Demonstrated organisational skills with proven ability in accuracy, initiative and flexibility.

5. Demonstrated knowledge and competency in the use of IT applications including Microsoft Office and data information skills.

6. Ability to work autonomously and actively participate within a multidisciplinary team.

7. Ability to multitask and handle unexpected matters when they arise in a professional & courteous manner

8. Ability to work a 24/7 rotating roster

Requisition ID:  REQ644528
Applications Close: 15th April 2026

 
Need more information ?

• Find out more about applying for this position.

• Review the detailed Position Description for insights into role requirements and criteria.

• Explore the selection process, employment checks, outcomes and notifications. 

• For inquiries about the role, contact Di Lyons on 0418 893 321